I called because we were already in town to see if we could get an early check in and was surprised to get a sure, come on over. Had a very pleasant check in. Room service was great the first day and then I had a meeting that night. Some people in my group had flown in from CA and were starving. They ordered in the bar at 9:00 and received their food at 10:30pm...of course, it ended up being free but they would have settled for it arriving on time.
The next day was when we encountered issues. I set my wakeup call for 6:30. At 6:40am I happened to wake up and look at the clock. I called the lobby and told them and they argued with me that I didn't set it correctly. On the elevator I found that several from our group didn't get their wakeup. What a pain to have to drag down to the lobby to get your card punched each time you leave because we didn't get valet parking. Also, we were in the "quiet zone of hotel floors" and weren't supposed to hear a maid until 10:00 am. They were banging around at 9:00am.
The next day I got to my meeting and called my hubby to see if he was going to meet me for lunch since I had to meet from 8:30 am til' 9:00 pm. He told me there was no water for him to shower. Try back later. It was finally back on at 1:00 (after my lunch) and it was funny that the restaurant and meeting rooms had water. Then the water ran black for a while.
The next morning I hear the paper hit my door early, then you hear whoosh (the bill under the door) ... remember this is a quiet zone. Then the black water again.
I was there for a conference so my room was free. I will never pay to stay at this hotel.
- Official Description (provided by the hotel):
- Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. ... more less
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- Also Known As:
- Crowne Plaza Richmond Downtown Hotel Richmond
- Richmond Crowne Plaza