It is now a little over a week since I stayed at the Crowne Plaza, Richmond Downtown. I have had time to reflect on the experience and have decided to write my first Trip Advisor review. I want to share my experience with others considering not just a stay at this facility, but for anyone who is looking to host a large group in the Richmond area.
I hosted a weekend event with almost 300 attendees. It was a very positive experience, because the staff was terrific from Lisa, the Sales Manager, Lori, the Beverage and Event Coordinator, and the two wonderful men, Zsolt and Ben who worked so hard to meet all of our needs. These personnel were flexible, detail oriented and always available both before the event and throughout the weekend.
At one time, I asked for the temperature to be adjusted in the ballroom and it was taken care of immediately. Another time a sink in the women's restroom was overflowing, and it also was taken care of immediately. The staff was very polite and efficient.
Throughout the weekend, I had several meals. One morning, I experienced the breakfast buffet in the restaurant. It was delicious and offered more choices than any person could eat. I also enjoyed a buffet breakfast set for a meeting and served outside of the restaurant. It, too, was delicious and the thirty women who enjoyed it agreed. Our largest food event was a plated meal for almost 300 women. Evaluations were very positive as to the taste, quantity of food and the service. I also enjoyed dinner with twenty-two others in the restaurant on Saturday evening. Our experience was again a positive one. There was no problem with this number ordering off the menu and paying with separate checks. What a pleasure!
I stayed three nights and found my room to be very comfortable, clean and quiet. Staff in the hallways always greeted me politely and once when they saw the amount of items I was attempting to carry, offered to help.
Parking in downtown Richmond is not always a pleasure, but having an attached parking deck at the Crowne Plaza with elevators to the lobby or meeting rooms was another plus for our group.
All in all, hosting an event at this hotel was a pleasurable experience. I hope to return and once again host a meeting in this facility.
- Official Description (provided by the hotel):
- Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. ... more less
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- Also Known As:
- Crowne Plaza Richmond Downtown Hotel Richmond
- Richmond Crowne Plaza