I have worked in the hospitality industry for almost 6 years now and was extremely impressed by this hotel and it's staff. My mother and I were running late for a show at the Landmark Theater and the staff quickly checked us in, held our bags until we returned, and called the shuttle for us. The shuttle driver, Ed, was very pleasant, professional, and prompt. When the show was over we called Ed to pick us up and we waited no longer than 5 mins. Our room and view was AMAZING! At around 12:30 I asked the night auditor , Marlyn, if they had a plastic bowl for my food, she completely went out of her way to get my mother and I 2 nice dish bowls. Also a little later I asked Marlyn for an extra pack of reg. coffee, which there were no more at front desk. I told her dont worry about it, yet a few mins later i had a knock at the door and it was security delivering my coffee. Marlyn completely went out of her way to help and she is an asset to Crowne Plaza. As well as Ed, I felt safe and secure riding with him. Thank you guys!
- Official Description (provided by the hotel):
- Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. ... more less
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- Also Known As:
- Crowne Plaza Richmond Downtown Hotel Richmond
- Richmond Crowne Plaza