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“A good choice in Richmond”

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The Jefferson Hotel
Ranked #1 of 81 Hotels in Richmond
Certificate of Excellence
Montreal, Canada
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A good choice in Richmond”
Reviewed March 27, 2014

The Jefferson is an elegant hotel. Our room was very spacious, comfortable, clean with a classic decor. Staff was very courteous and professional, a swell as efficient. We had a late snack and cocktails at Tjs, tasty and enjoyable, we sat by the windows with a view of the street. We enjoyed our experience and would stay there again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaC_Mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 31, 2014
Thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
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English first
Alexandria, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 26, 2014

I frequent Richmond at least six times a year and wish I had stayed at The Jefferson sooner. The rooms are huge with giant bathrooms and tubs - separate shower - all the amenities.
We indulged in high tea which was lovely. The Sunday brunch is extravagant but worth it with excellent quality food - fresh!
It is now my go to place when travleing to Richmond.

Room Tip: Ask for a renovated bathroom room!
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DMBNYC1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 31, 2014
We are so glad that you have now discovered The Jefferson Hotel and we look forward to being your "go to" place for your visits to Richmond!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
206 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 25, 2014

We splurged for our anniversary and stayed two days at the Jefferson. We were impressed with the total service, from the bellmen, to the concierge, to the wait staff. Beautifully appointed room with a most comfortable bed (now that's unusual!). The food and service at the Lemaire restaurant was outstanding; we loved making our own manhattans. Beautiful stained glass and impressive lobby. Easy walk to the capitol building and other sites.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cliff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 31, 2014
Thank you for choosing The Jefferson Hotel for your anniversary celebration! We are delighted that you enjoyed your stay and your restful night's sleep. Thanks also for mentioning our new Make Your Own Manhattan. It is great fun!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 24, 2014

If you like historic properties, this is the hotel for you. It is absolutely beautiful. The staff, everyone from the valet, to bellmen, to concierge, to desk staff and transportation were friendly and helpful. I have travelled quite a bit and am always aware I am waking up in a hotel room, but not here. It felt like waking up at home. Our bed & breakfast package provided complimentary parking as well as transportation to a local restaurant. They upgraded us to a balcony room where we enjoyed our breakfast and coffee on the veranda. The freshly squeezed orange juice was the best I have ever tasted. The rates can be a bit pricy but when you consider the convenience and service provided we considered it well worth the splurge.

Room Tip: Ask for a balcony room. The fresh air and the views are worth it.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarlyCMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 31, 2014
Thank you for your review! The Bed & Breakfast package is one of our most popular offerings for all the reasons that you mentioned. The balcony rooms are some of our favorites as well. We have just a few of those so they are always in high demand but we are so pleased that you were able to enjoy one as an upgrade.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 20, 2014 via mobile

Attended a 3 day business meeting here. Pleasant staff and nice accommodations. Best bathrobe ever, and you can buy in gift shop to take home. Very old, historic hotel with lots of pillars, marble and big staircases. We'll preserved, but environs seem cold and lacking in holiness or warmth.

Meeting food was very basic and bland. Coffee was absolutely awful. Their restaurant Lemaire is billed as high end but prices were readonable at that. Food in Lemaire was very good, but I've enjoyed better.

Hotel has lots of fake alligators in lobby, etc. (used to have real ones there a long time ago.). The alligator thing is a little overdone.

Stayed March 2014, traveled on business
Helpful?
2 Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 25, 2014
Thank you for your review. We are glad that you enjoyed our staff, your accommodations, the bathrobes and Lemaire but do apologize that you found the food and the coffee during your meetings less than satisfactory. We hope that we would again have the opportunity to be your host for a leisure trip so that we might improve upon your experience. Our goal for each of our guests is to exceed expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 18, 2014

The Jefferson is an exquisite historic renovation worth a spcial trip. The lobby is spectacular and our suite was beautifully done in period reproductions. The staff was extraordinarily friendly and helpful. Although the hotel is located a little beyond easy walking distance from the center of Richmond the hotel's limos are available to run guest to dining and shopping --- we were delivered and promptly picked-up for dinner at The Tobacco Company (no charge --- just tip to driver). We received the same service to The Virginia Museum of Art. The Jefferson is a hidden gem that should not be missed.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 24, 2014
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summit
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 2, 2014

MY family make it a habit now to buy our cars from a specific dealer in Savannah, GA. In June 2013, we all enjoyed ten days a wonderful beach vacation at a great resort in Hilton head,
This 1st couple days of March, as my son and I picked up the most powerful wagon in the world, we randomly picked the Jefferson Hotel in Richemond, VA from Google in the car (bad idea (we should have gone to TripAdvisor) which is about mid-point to home. The hotel was very average. We were passed to 6 different people as we booked our room from the road.
The entire staff was on the cold side and generally very impersonal. The room AC sounded like the time I sat on the window seat of a jumbo to Dubai. The shower head was a step up from the one in my first college apartment in 1985 in State College, PA.
On the positive side, the decor was very nice. Unfortunately, I will not add it our next stop as for $300/night it is absolutely not worth it. I am afraid that at half that, it still would not be worth it either.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AlexisTWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review, March 10, 2014
Thank you for making us aware of the issues you experienced during your recent stay. Please accept our apologizes for the lapses in service that you have described and be assured that we have addressed your concerns with the applicable departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Jefferson Hotel

Property: The Jefferson Hotel
Address: 101 W Franklin St, Franklin & Adams Sts, Richmond, VA 23220-5028
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 81 Hotels in Richmond
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Jefferson Hotel 4.5*
Number of rooms: 181
Official Description (provided by the hotel):
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 
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