This is a wonderful hotel in terms of the public areas - very grand with a lot of history. There is, however, plenty of room for improvement.
The rooms apparently have been renovated but are extremely dated and look in need of renovation. Carpets looked old and bedspread looked in need of a clean - it didn't but just looked that way.
Breakfast in TJs was poor quality for the price although the service was outstanding. We wanted to try the afternoon tea but this was only available at weekends - most hotels that offer afternoon tea tend to offer this every day.
On check in the staff had dirty uniforms although this did improve we noticed as our stay (3 nights) progressed. However, first impressions were not good. Staff were friendly though.
On a more positive note the concierges were excellent and very proactive in their recommendations. The Lemaire restaurant,although pricey, was absolutely outstanding both in terms of the food,the bar and the bar and waiting staff. We thoroughly enjoyed our meals and drinks there.
The hotel has a good pool in my view and a very interesting history which is depicted throughout the public areas. There are just a few things which need attention. Otherwise we would say tnis is the best place to stay in Richmond.
- Official Description (provided by the hotel):
- Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more less
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