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The Jefferson Hotel
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Savings alert! 13% below average rates

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Reviews (1,397)
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Reviewed February 2, 2013

My husband and I stayed two nights at the Jefferson and I was very surprised that there was a visible layer of dust around the stereo clock and ice bucket. when I opened the curtains, finger prints were all over the window. Not five star at all. The car service and the building itself was wonderful, but check your room to make sure it is clean before you put your suitcase down. We stayed in room 408. The did give a small discount at the desk when I complained, but I wonder if they change the sheets or just make the bed now?

Room Tip: I would check to make sure it was clean, that must dust shows days of neglect!
  • Stayed: January 2013, traveled on business
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1  Thank luvtravelVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this reviewResponded February 7, 2013

Thank you for your review and for making us aware of the issues you experienced with housekeeping. Please be assured that this is not our usual standard and that linens are absolutely changed as each room is serviced. We appreciate that you allowed us to make an adjustment to your room rate prior to your departure and we apologize again for your discomfort.

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Reviewed January 28, 2013

I chose to stay at this hotel as part of a Christmas gift for my fiancé. We were welcomed very warmly by the hotel staff as we stepped into the grand rotunda of the hotel. The beautiful architecture and history were ever present no matter what area of the hotel you happened to be in. It was simply lovely! We enjoyed a glass of wine at TJ's Tavern before dinner with an attentive and friendly bartender. Dinner at Lemaire was absolutely fantastic! The service was top notch and the food was beyond delicious. When we retired to our room, we were greeted by turndown service and chocolates. And I must say that the bed in this room is possibly THE most comfortable hotel bed I have ever slept on (my fiancé would agree!) The room was very clean (a MUST for me) and well appointed. The walls are a little thin, but we slept well, nonetheless. The Jefferson Hotel is worth the splurge and I would absolutely stay here again.

Room Tip: I don't know if it would help, but I would ask for a room on the opposite side from Franklin Street to cut down on the noise from outside (sirens and loud vehicles).
  • Stayed: January 2013, traveled as a couple
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1  Thank JNS0513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this reviewResponded February 7, 2013

Thank you for your review and for making The Jefferson a part of your holiday gift.

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Reviewed January 28, 2013

The Jefferson continues to be one of our favorite hotels in the world. You really have to dig to find fault with this property. We stayed in room 242 on Saturday, 1/26 for my wife's birthday. We arrived a bit early, so our room wasn't ready. Miranda had us drop our bags at the Bell desk. We just moved up our lunch reservations at TJ's. Chris, our waiter, was great. Very attentive, in a relaxed way. Lunch was good.

My wife went to the spa and Miranda called my cell when our room was ready. 242 is a delux room with a balcony. If you want to find any fault with the Jefferson, it would be in their rooms. Or, at least, 242. It is a bit dated. The coffee table had water damage, there were a few stains on the carpet, but nothing major. The rooms are a bit noisy from hallway traffic and other rooms, but it is a 100+ year old hotel. All in all, the room was nice.

While my wife was at the Spa, I hit the Gym. The facility is very nice, well equiped and clean.

We had cocktails at the Lemier bar, very nice. Katie and Josh were pleasant.

Dinner at Lemier was outstanding. We both had the same thing, oysters on the half shell and the venison loin. Dessert was the dark chocolate bread pudding. This is a world class restaurant.

We'll be back, soon.

  • Stayed: January 2013, traveled as a couple
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1  Thank District20003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this reviewResponded February 7, 2013

Thank you for your review and your return visit. Please know that we constantly updating the guest rooms and will soon also get to room 242. This is one of our favorites because of the charming little balcony but it is on a more high traffic corner. We hope you'll try a different room next time. Please just let us know that you'd like one that's a little quieter.

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Reviewed January 25, 2013

Our oldest son went to VCU, so we had driven past the Jefferson Hotel for years, admiring its elegance and stateliness. Last night, we finally stayed there, because they offered an attractive package including lodging for a night, breakfast in the TJ Room, valet parking, complimentary transportation via their van to and from the hotel within a four mile radius, and two tickets to the Dale Chihuly glass exhibit at the close-by Virginia Museum of Fine Arts. From the moment our car door was opened for us (they whisked it away to park it) until we were warmly bid goodbye, this was a memorable experience. We felt catered to and pampered the entire time. The room was very spacious (three telephones!), with luxurious toiletries, a lighted coat closet with in-room safe, a large and nicely appointed, marble bathroom, with thick towels and plush bathrobes, a large flat-screen TV, a king size bed with lots of pillows, and discreet turn-down service with chocolates, of course! We loved every minute of being in this elegant, classy hotel!

  • Stayed: January 2013, traveled as a couple
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1  Thank Grice-Fearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this reviewResponded January 28, 2013

Thank you for your review! We are delighted that you so enjoyed your stay.

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Reviewed January 24, 2013

The best part of The Jefferson Hotel experiance is found in the public areas. The two story marble pillared grand entry with its beautiful double staircase and towering decorated ceiling is truely a work of art. The restaurants, one up scale, the other a nice bistro, both open to this magnificant area. We upgraded to a suite. It had comfortable beds with nice down pillows. The bath was updated and even featured a telephone and television screen - that could only be used or viewed from the toilet, if that sort of thing turns you on. However, over all the room was not worth the price. On our next trip to Richmond, we will stay somewhere else, and eat at the Jefferson Hotel for our luxurious experience, in a truely grand old hotel.

Room Tip: If you choose to stay at The Jefferson, upgrade to a suite. The double rooms are very disappointing for the price.
  • Stayed: January 2013, traveled as a couple
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2  Thank 897LEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this reviewResponded January 28, 2013

Thank you for your review. We apologize that your satisfaction with your suite did not meet with the remainder of your experience at The Jefferson. We do hope that you will return again.

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