Our great experience started with the reservation process. I called the property to request two adjoining rooms on an upper floor. At check-in everything was exactly as I requested. The staff was wonderful - very friendly and always smiling. The hotel was full two of the three nights we were there. They opened a meeting room across the hall from the breakfast area the two mornings it was super busy to handle the overflow crowd. They kept the breakfast bar well stocked and tidy every morning no matter how many folks were eating. The staff seems to truly enjoy their jobs whether they involve direct contact with the guests or keeping the property sparkling clean.
- Reservation Options:
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- Also Known As:
- Springhill Suites Richmond Northwest Hotel Richmond