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“Worst service ever”

Ristorante da Thomas
Certificate of Excellence
Price range: $17 - $58
Dining options: Lunch, Breakfast, Dinner, Late Night, Outdoor Seating, Reservations
Restaurant details
Dining options: Lunch, Breakfast, Dinner, Late Night, Outdoor Seating, Reservations
Smogen, Sweden
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Worst service ever”
Reviewed May 13, 2012

When we got to the restaurant, we were assigned a table by a waitress on the patio. After a while, a waiter appeared and started yelling at us and said we could not just walk in and sit down and that the table was reserved. We then told him that the other waitress had given us the table and then he started yelling at her instead, but did not give us any excuse. The food was good but we felt very badly treated, so we never went back again. During dinner, it was also very poor service and we had to walk up and pay at the counter because no one noticed us. So I really can not recommend this place because there are so many other service minded restaurants in the town.

  • Visited June 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,278 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Rockport, Washington
Level 5 Contributor
57 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Came Back Again”
Reviewed December 21, 2011

This is a very nice Italian Restaurant with a surprisingly varied menu! The restaurant was clean and nicely set! The staff were pleasant and helpful! The food was good! They served wine and cocktails!

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tatonka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“The restaurant with rudest staff I ever encountered”
Reviewed August 20, 2011

I asked for a table for four when entering the restaurant. The waiter looked at her collegues and said 'four' then they all started laughing. They told us we should speak Italian when in Italy.
The way they served the food had no order in it. I received my soup and my pasta exactly at the same time, while my friend had to wait another 10 mins for her meal.
There was no decoration whatsoever on the dishes.

The waitress poured the wine on the table and did not apologise for the mess. We were also charged us for a more expensive wine then the one we ordered when the bill came. They also overcharged us on the fish and tried to add an extra beer onto our bill.

All four of us agreed that this was the worst restarant with the rudest staff we have ever been to in our lives.

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Budos K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Looks good, is not.”
Reviewed July 20, 2011

We ate a sea food risotto. Compared with the sea food risotto we had at Paco's in Alghero the week before, we would rate the food quality at Da Thomas as very poor. Watery risotto, empty shells and what seemed to be frozen calamare/ crab sticks (?). All in all our worst meal in Sardinia during our two week stay.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Verdensborgerne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level 5 Contributor
62 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Overated but decent”
Reviewed September 26, 2010

This restaurant gets high recommendations around town but the food is fairly average and not memorable. The food is just okay but nothing more.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Yan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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