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“Forte Village is a tropical paradise”

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Forte Village Resort - Villa del Parco
Certificate of Excellence
Reviewed September 18, 2013

Forte Village is a beautiful resort where the staff are happy to oblige every request to ensure a perfect dream holiday. My toddler was occupied with the range of wonderful activities available( Bowling/Football/KidsClub/Swimmimg..) The food is scrumptious with an extensive range of restaurants available to choose from.The bungalow exudes luxury within beautiful tropical surroundings. The staff are warm, kind and welcoming and happy to assist with anything you may need. The manager Luana ensured we had everything we could possibly need and we cannot thank her enough for making our holiday along with her fabulous team just perfect. Forte Village is the perfect holiday for families and I cannot recommend it enough!

  • Stayed: September 2013, traveled with family
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1  Thank Mstavrou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 48 of 120 reviews

Reviewed September 12, 2013

My wife and I (plus 3+5 yr girls) were looking for somewhere 2-3 hour flight from UK - half board,excellent Kids Club (KC), safe, good food, luxurious surroundings plus beach and of course sun! After much hunting and contemplating we settled on Forte Village Sardinia (FV) for a holiday late May, early June - 10 nights.
From the word go this holiday met all our expectations. Initial booking thru' Tots Too was efficient and on arrival met by FV taxi. We quickly began to realise we'd made good choice.
Both of us we're truly struck by a genuine 'feel' about the place and each day this feeling was compounded by level of attention we received from members of staff as we serenely cycled/walked down serpentine footpaths towards beach, KC, reception, tennis courts or one of many pools and restaurants dotted around. There were some areas that reminded me of 'In the Night Garden'..! Dappled light shining through tall trees which are also home to 3 x large free roaming Parrots (or are they Macaws?) that are semi-tame. Unusual touch.
Options on where to eat were excellent. Evenings @ outdoor Buffet bar - Cavalieri - was popular and rightly so - unlike any buffet I've experienced in terms of lush surroundings, food choices (puddings :-)) and courteous staff. For lunch we'd visit lovely open air Pizzeria on beachfront for top notch pizza/pasta/salad/icecream.
Our holiday went so well in September we booked another week. By now sea and pools were warmer and we all had another fantastic time.
On negative side.. I'd say some chalets/rooms were little tired, lack pictures on walls and 'cosy' feel. But room service was very good and if unhappy about anything then word with Guest Relations is enough to get things moving. I also felt beach area needs bit more love and care.
Pls note we went just outside high season so avoided high accommodation costs/flights but the fact we went twice in 3 months should hopefully give you an idea that it ticked lots of boxes for us.

Room Tip: Speak to Guest Relations..they are very helpful.
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  • Stayed: September 2013, traveled with family
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2  Thank scott r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This was our third visit to the Forte Village and our second time at the Villa del Parco. We absolutely love the place. We are a family of 2 adults and 3 children (12, 10 and 8). Staying at the Villa del Parco is perfect for us. We had adjoining rooms on the ground floor which provided loads of space. The location of the hotel, near the entrance to the resort, is perfect and the moment you enter you really do feel lucky. On arrival we we received the usual warm and friendly welcome. Many of the staff remain from previous years so remembered our names and we received a genuine "welcome back" from Matteo. Straight away that makes you feel special. We were immediately introduced to the new Manager of the Villa del Parco, Luana, who took us personally to our rooms. The welcome really highlights one of the pleasures of staying at the Forte Village - the outstanding service. Having been fortunate enough to stay in many hotels, the Forte Village really stands out for the personal service you receive. Throughout our stay, both Matteo and Luana were always around with the offer to help - particularly when I cracked a rib playing football!
Our boys love the football opportunities at the resort and we had emailed in advance to book them into the football academy. On arrival in or rooms their kits were laid out on their beds with their names already printed on the back. And the kits were the correct size! These little touches really do add to a holiday.
Many reviews speak about the sporting opportunities, which is why many people head for the resort, so there is little for me to add. It is one of the reasons we keep going back as the children are occupied from the moment they wake up to the moment they go to sleep. What is also great is that so many of the guests from previous years were back again. That means the children quickly have friends - and so do the adults. It makes the holiday start from the moment you arrive. Seeing so many familir faces is perhaps the biggest recommendation the resort can have.
Finally, we love the food, which is truly outstanding. The main buffet restaurnant and the individual restaurants are all outstanding but our favourite is the rooftop restaurant at Villa del Parco. The setting and the food are difficult to beat. It is a must if you stay there.
A holiday at the Forte Village is a real mixture of pleasure. There are so many activities for the children and adults. I love the "Dads" football every evening and the rivalry with the rugby boys! The food is truly outstanding and the location of the Castella pool and the beach have a real old time Mediterranean feel. With so many activities, retreating to the Villa del Parco is an oasis of calm. The accommodation at the resort is old-style rather than modern luxury. But that is very much in keeping with the resort. We will be back next year.

Room Tip: Think about how long you will be in your room and thoroughly research the many options. If you want...
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  • Stayed: June 2013, traveled with family
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Thank Cogsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Your dreams become reality here at Forte Village. Excellent service, very kind and smart people. Amazing holiday. Comfortable and deluxe rooms and a wide choice of activities for enjoing my rest. Everyone should go to Forte Village!

  • Stayed: August 2013
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Thank Raf81Cagliari_Italia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

From Villa del Parco, a quite luxury retreat with a tropical mediterranean garden, we had a comfortable and private direct access of the "Terme del Forte" SPA & Thalassotherapy. Here we tried all the 6 salted water pools available. We want highlight a couple of treatments that we enjoyed and relaxed so much: the "4-hand Forte Massage" and the "Salt and honey massage". The first one is a synchronized heavenly four hands massage made by two women with knowledge and experience capable to detect your body issues and work on them softly or hardly at your choice. The second one is rejuvenating session which uses two different and opposite elements like the sweet honey of Sardinia and the salt of mediterranean sea. Our final score for these two experience together with the Thalassotherapy pools circuit is at the maximum of our Travelscore scale and is undoubtedly a 20/20.

  • Stayed: July 2013, traveled on business
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Thank Travelscore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Stayed 4 nights at Villa del Parco at Forte village in July 2013. We had 2 adjoining bungalows so the kids were next-door, with the door open it was just like one big room. The rooms were large and very comfortable and we had fizz and fruit on arrival waiting for us in our room! Breakfast on the hotel terrace was lovely with a wide range to choose from. We eat in 3 different restaurants in the evening, all were delicious.

Forte Village is a large resort and we didn't have time to see it all. The kids enjoyed the pools but the one with slides is saltwater which hurt their eyes so we didn't use that one again. We went to the beach which was nice but quite crowded with sun beds so not much room for the kids to play. There is a Go-Kart Track at the leisure village, this was the highlight for my husband & son!

The thing that stands out about Villa Del Parco is the quality of service we received, all the staff were so welcoming and nothing was too much trouble, they made us feel very special!

  • Stayed: July 2013, traveled with family
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Thank beecham176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

When we booked our stay at Forte Village we didn't look at trip advisor and read any reviews nor did we even contemplate that the experience would have been like it was. Having stayed globally in some of the best resorts in the World, we expected the same level of experience considering the price. We were truly wrong.

The Forte Village is a confusing mix of hotels offering different services and levels of comfort at ridiculously high prices. This review captures our entire stay at the Forte Village, noting we were upgraded to the Villa del Parco because we complained on the first day about the state of our room.

Room(s)

Our adjoining "suites" in the Le Palme were small and dated. Being the beginning of the season, we were surprised to see large chunks of paint coming off the wall, many of the sheets on the beds were stained or dirty, instead of duvets there were old blankets on the beds, and even the hair dryers needed adapters to use.

Our adjoining villas in the Villa del Parco were also dated but much larger with more amenities than the 4-star Le Palme (like dressing gowns, conditioner and other bath products). Despite the notional quality, the rooms were not complete with curtains that didn't cover the whole window. Overall, the rooms need an upgrade. Most bathrooms had been renovated - it is time for the rooms too. At night though an added plus was the apertif that was delivered each evening.

The Kids Club

Our kids (9,7,6) thoroughly enjoy kids clubs around the World and truly looked forward to the experiential offerings that appeared to be on offer at Forte Village. They were truly disappointed. The "offerings" were poorly organised and bordered on crazy - we felt sorry for what the kids club staff were being asked to organise and the embarassment on their faces when the snacks that got delivered were two plates of potato chips for 20 kids. The kids area is equally aging. The pools and kids play areas are a disgrace. The path leading to the kids area had a rusted bench and exposed electrical cables. We will say though that the staff were great and really tried!!! The nightly disco and entertainment was a big plus for the kids but with a 9pm start, it was always a late night.

Dining

Depending on the hotel you choose you get offered different dining options, much to our amazement the supplements for some of these extra options were crazy - 68 and 48 euro per adult or children respectively. As a family of 5 this would have meant an extra cost of 280 euro before drinks. While the food in all the restaurants was excellent - it was not worth an extra 280 euro on top of our room rate (see note at end).

In particular, the Cavalieri buffet was excellent and a must visit. Both the Belvedere and Le Dune restaurants were equally enjoyed and we made several return visits at the kids choosing.

The Pizzeria snack restaurant near the beach had good pizza but the other dishes lacked flavour and on a regular basis would not come out together forcing us to all eat separately instead of together.

We chose to not dine at Gordon Ramsey's restaurant, because we struggled to grasp paying 150 euro each at a location which was in a state of disrepair - it did not look like any Gordon Ramsey restaurant I have been to.

Overall, all the drinks including alcohol were also expensive.

The Beach

The beach was relatively clean given the weather that was experienced, but the method for booking a sun bed and umbrella was confusing and while you could potentially get something booked for the week, you typically got stuck with the same for the entire week rather than another option. There were A LOT of vendors trying to sell things but luckily the staff were attentive to keeping them away from pestering the guests too much. If you do buy something, haggle because we got one vendor down 25 euro for 2 fishing nets.

The Extras

One of the biggest draw cards for us was the soccer academy. While an expensive venture when you compare the price to an actual Chelsea academy in the UK (over 200 euro more expensive), it was something that two of our kids absolutely adored and thrived at. The Chelsea coaching staff were sensational and despite struggling to cope with a few foreign guests who were rude, the academy was well worth the experience for our kids at the end of the week when you see how much the kids enjoyed. Unfortunately, with such a poor kids club and a cost for everything else, our third child got the raw end of the stick on this holiday.

Despite the high room rates you pay, there are many extras that aren't included. If you want to use the gym, it costs 90 euro extra per visit. Internet access is available at a weekly rate of 30 euro, in a hope to minimise usage by guests because of limited bandwidth. If you want a bike - bring your own because to hire the kids a bike, it costs 15 euro per day per bike. The go-kart track was a whopping 25 euro per child for 10 minutes of track time.

The night market was always a draw card for the kids needing that sugar rush to keep going at 10pm, but disappointingly you could not charge anything there back to your room, so always needed to carry cash.

The water sport activities also cost money but by far the best value was the motor boat that we hired for an hour to tour the cost at only 100 euro.

My wife tried the spa and thoroughly enjoyed it. She had a huge problem paying the prices on offer but we were able to convince her to at least try the spa experience.

Staff

One of the biggest positives of our week was the staff - We have to say though that the attentiveness of the staff and the level of customer service was first quality, especially once you identified a problem. The management was quick to address the problem and constantly strived to ensure you were happy - though it is a difficult challenge when you simply don't believe you are getting value for money.

Complaints

While we stayed at the resort we were asked by other families (while watching our kids play soccer) what we thought of the resort and they all had similar experiences or feedback.

  • Stayed: June 2013, traveled with family
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9  Thank ForeignGuardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Forte Village Resort - Villa del Parco

Address: Strada Statale 195 Km 39.600, 09010 Santa Margherita di Pula, Pula, Sardinia, Italy
Phone Number:
Location: Italy > Sardinia > Province of Cagliari > Pula > Santa Margherita di Pula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Santa Margherita di Pula
#6 Luxury Hotel in Santa Margherita di Pula
Price Range: $1,250 - $2,332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Forte Village Resort - Villa del Parco 5*
Number of rooms: 47
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Forte Village Resort - Villa Del Parco Sardinia/Santa Margherita Di Pula, Italy

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