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“Good room for business trip” 4 of 5 bubbles
Review of Courtyard Boston Lowell/Chelmsford

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Courtyard Boston Lowell/Chelmsford
Ranked #1 of 2 Hotels in Lowell
San Francisco
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good room for business trip”
4 of 5 bubbles Reviewed February 15, 2013

I got this room for a business trip to Lowell. Reservations and check-in went smoothly. In-room Wifi was free and good. The room was updated and in good shape, with a fridge, single-cup coffee, and decent desk for working. Seems like breakfast should be included, but being on a business trip, my expenses are reimbursed, so who cares?
My first room was across from the ice maker, which was about as loud as a jet taking off. I complained, and luckily they had extra rooms, so they moved me to a quiet room on the other wing. The new room was quiet and I had a great sleep.

Room Tip: Suggest upper floors, far away from the ice making machine.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PeterBSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at Courtyard Boston Lowell/Chelmsford, responded to this review, March 12, 2013
I would like to thank you for choosing to stay here at the Lowell Courtyard by Marriott while visiting the Lowell area. I would also like to take this opportunity to thank you for your review on this site. We are constantly striving to enhance our guests stay and your valuable insight allows us to do just that. I would like to sincerely apologize for the loud ice machine you endured upon check-in. I will be looking into this further to try and find a solution to this issue. I am glad we were able to provide you a different room in which you enjoyed during the rest of your stay.
Thank you again for staying with us. We look forward to seeing you again soon when your travels return you to the Lowell area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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144 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
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English first
Blackwood, New Jersey
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

I recently had to make a business trip to downtown Lowell Ma. The Courtyard was clean, quiet, and the bed was comfortable. They had HDTV 42” flat screen TV’s. Breakfast was ~$10. and was a hot buffet. If you are looking for a nice place to stay while visiting Lowell, I recommend this Courtyard. If I ever visit Lowell again I will stay here.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jjlalumi
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

Like most Courtyard hotels this location is clean, comfy, and conveniently located. We rented two rooms and as always the rooms were clean and orderly.
The outliers for this location were the following:
Firstly, there was an enormous amount of goose/duck droppings on the sidewalks and walkways at this hotel making the walk from the parking lot to the hotel entrance a tricky one. It may seem odd to mention, but was a noteworthy problem.
Secondly, the elevators were out for repair/replacement. Normally that would not have been an issue, but we were traveling with people who had slight disabilities making taking the stairs a bit of a challenge. Luckily we were on the second floor.
Lastly, the staff at this location was amazing. Kind, friendly, helpful, accommodating, etc…from the time that we got there until we left we were very well taken care of. They went above and beyond to help us with our rooms, luggage, dining options, questions, you name it. Hats off and five stars for sure!

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jjlalumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed November 14, 2012

The hotel is on a quiet street near Lowell, but also isolated without any walking-distance restaurants. There are a number of choices within a few minutes by car. On-site dining is breakfast only. No bar, but the front desk will sell you a bottle of wine or bottle of macro beer.

The room was spacious and quiet. However the bathroom floor was dirty (grout between tiles) and the bed had medium-depth craters. I was able to find a flat spot in the middle of the king bed.

Think that I will be staying here again, but because it's the only Marriott property in Lowell. Or I might hop brands...

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Mike_Sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
140 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed November 11, 2012

This was a decent-enough Courtyard, but has not been remodeled in several years, and is reminiscent of the 2000-era Courtyards, not the 2010-era Courtyards with the new interactive lobby, casual restaurant, and upgraded rooms. On the plus side, the rate is closer to the 2000-era rates.

(1) Room: Nice size, comfortable bed (but probably time to change the mattress), newer TV, lots of cable options, good work area, and coffee machine. Functional bathroom.

Free internet, as is standard in all Courtyards in North America.

(2) Check-in experience was a bit rough. Checked in on a Saturday night. The hotel was fully booked--but not fully staffed.

Just one person on the desk, who doubled as the cashier for the sundries store.

And waiting ahead of me were 3 guys who couldn't decide which of 4 choices of wine to make.

(3) Near the highway but intuitive to find. Courtyard does a good job of providing signage to direct guests from the highway to the hotel. But the State is weaker in directing drivers back to the highway.

(4) As in most of Boston, all of the nearby restaurants seem to close at 9. (No restaurant in the hotel; just Ramen noodles and snacks.) We weren't ready to eat until 9:15. Fortunately, we found a Target nearby that sold food and ate in our room. if you're a late eater like us, you need to plan ahead or you'll be starving all night.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank SAC-from-Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvannia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 5, 2012

Stayed here 2 nights for a out of town wedding. Room was very spacious and clean. The bed was comfortable. An easy 30 minute drive into Boston for sightseeing. Only downside was no continental breakfast was included. But that would not stop me from reccommending this hotel to anyone.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jenngriff333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
284 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
4 of 5 bubbles Reviewed October 26, 2012

This is the first time I stayed at this hotel. The company we visited booked this hotel for us. We arrived at late night and the hotel looked like in the middle of nowhere. We tried to find something to eat, but it is almost impossible without a car. We only stayed for a night and my room was fine in the 2nd floor. It did not have the noise as other review described.

Once I waked up early next morning, I really liked the surroundings. From distance, you will think the building is a country club. They plant flowers in front of their building and the entrance was decorated for the Halloween. It has free wifi and free self-service laundry machine. There is a swimming pool behind the building. They have a small dinning room for breakfast. The breakfast is not free and you need to pay for it. No lunch and dinner on site.

The front desk was helpful when we asked the transportation to the company we wanted to visit. We also asked for a late checkout. By the time we came back to hotel, we asked for arranging a van to Logan International Airport. Due to we did not ask in advance, they had a hard time to find one for us, but finally managed to find one for us. Their service is very good and professional. It is a good match for business purpose.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jameshuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Boston Lowell/Chelmsford

Property: Courtyard Boston Lowell/Chelmsford
Address: 30 Industrial Avenue, East, Lowell, MA 01852
Phone Number:
Location: United States > Massachusetts > Lowell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lowell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Lowell/Chelmsford 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Boston Lowell/Chelmsford Hotel Lowell
Courtyard Lowell
Lowell Courtyard
Lowell Marriott

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