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“Nice landscape, poor service”

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Arbatax Park Resort - Cottage
Ranked #6 of 12 Hotels in Arbatax
Milan, Italy
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice landscape, poor service”
Reviewed July 13, 2013

I have been there last week, beaches are difficult to access but really nice, as well as the sea and the overall landscape. But service was really poor, not so much for assistant that are really friendly but the overall organization.
We asked and booked and was granted a child seat in the shuttle between Airport and the village, and was missing both times.
While you are sleeping on the back you will have on your back noisy street cleaning machine, or gardener chainsaw, it was happening every morning while I was there.
Food is good, not super, but good.
I suggest to go there to if you want to enjoy nature and fantastic sea and beach, but do not have expectation about high level service.

Room Tip: Take cottage in front of the sea.
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  • Stayed July 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vincenzo Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbataxParkResort, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage, responded to this review, July 15, 2013
Google Translation
Gentile Vincenzo Q,
grazie per il tempo dedicato a questa recensione. Vorremmo precisare che il resort è sottoposto a continui interventi di manutenzione e pulizia e cerchiamo sempre di non turbare la quiete dei nostri ospiti durante tali operazioni. Ci scusiamo pertanto per il disagio arrecatole.
Per quanto riguarda il tema delle spiagge, la penisola di Capo Bellavista, sulla cui superficie si estende l’Arbatax Park resort, è caratterizzata, oltre che da alcune piccole spiagge, da tante calette rocciose che, in alcuni casi, sono state dotate di piattaforme con lettini per il comfort dei nostri ospiti. Il Resort dispone inoltre di una propria concessione sulla splendida Spiaggia di Orrì, che si raggiunge in appena 8 minuti si via mare che via terra con un servizio di navetta plurigiornaliera.

Ringraziandola nuovamente per avere lasciato la sua testimonianza,
le inviamo un cordiale saluto.
Il Responsabile delle relazioni con la clientela.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arbatax Park Resort - Cottage

Property: Arbatax Park Resort - Cottage
Address: Via Capri' 49 | Baia di Porto Frailis, 08048 Arbatax, Tortoli, Sardinia, Italy
Location: Italy > Sardinia > Province of Ogliastra > Tortoli > Arbatax
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Arbatax
#3 On the Beach Hotel in Arbatax
#5 Luxury Hotel in Arbatax
#7 Family Hotel in Arbatax
#7 Romantic Hotel in Arbatax
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arbatax Park Resort - Cottage 4*
Number of rooms: 75
Official Description (provided by the hotel):
75 rooms. They are placed in one of the most exclusive areas of the Resort nearby the sea (10/100 metres). They have rooms with 2/3/4 beds, furnished in typical Sardinian style, all with air conditioning, tv, telephone, safe, fridge, bathroom with hairdryer. They are facing the sea or the lush garden that sometimes thin out and makes space to the grass and white sand. To the guests in Cottage, we have reserved the exclusive Sa Gana Restaurant with seaview. Guests of the Cottage are free to eat in other restaurants of the Arbatax Park Resort , upon reservation and with extra charge. WiFi is available in public areas and is free of charge. Superior rooms are very close to the sea. ... more   less 
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Also Known As:
Arbatax Park Resort - Cottage Sardinia

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