There was almost always a 20 minute wait for the on-demand shuttle service. In one case, I had to wait more than 40 minutes. The shuttle service is necessary, because the hotel is located in a foot desert--more than a mile away from everything, including restaurants. If you don't have a car, you are stuck eating at the hotel restaurant. Employees were rude and unaccommodating throughout my stay. When I checked in, I told the desk clerk that I would be staying I night less than I had originally planned. She said that she would alter the record and that that would not be a problem. But when I checked out, I was told that I would have to pay for the extra night, because I had not notified them! When I objected that I had, indeed, notified them, the clerk did not say that I would not be charged--only that she would check with her manager about it. The management of this place must be awful. Employees seem very unhappy.
- Official Description (provided by the hotel):
- Sophisticated and contemporary, Hyatt Regency Cambridge is a stylish hotel overlooking the Boston skyline. A proud recipient of the AAA Four Diamond Award, our Boston hotel features contemporary rooms with breathtaking views of the scenic Charles River and downtown Boston. Tour the Freedom Trail, visit art museums, or catch a game at historic Fenway Park, all just a complimentary shuttle ride away from Hyatt Regency Cambridge. Nestled between legendary colleges and universities such as Harvard, MIT, Boston University and Boston College and conveniently located just minutes from innovative companies and start-ups such as AT&T, Yahoo and Amazon, our Cambridge hotel is the ideal place to conduct business or academic pursuits in Boston. Enjoy seasonal New England cuisine at Zephyr on the Charles, offering sweeping views of Boston's Charles River. Sip a cocktail at the Zephyr Lounge and relax on our outdoor, seasonal patio on warm spring night. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
- Cambridge Hyatt Regency
- Hyatt Cambridge