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“Big hotel, gracious staff”

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Hyatt Regency Cambridge, Overlooking Boston
Ranked #10 of 19 Hotels in Cambridge
GreenLeadersSilver level
Reviewed August 8, 2012

The best part of our stay was the gracious staff: shuttle drivers, front desk, and restaurant. The hotel's public areas need a facelift though. Rooms were comfortable and spacious, but why no fridge? Do not bother paying for wifi. You can just connect to the MIT Guest network from your room for free. I did not like the location, which was too far from transit and restaurants. The shuttle helps, but runs only until 9PM. During the weekend, there was a lot of demand for it too, so that meant occasional long waits and we ended up taking cabs several times. (Cabs,however, are easy to get.). The hotel and food were overpriced for what they offer.

Room Tip: Ask for a quiet room. I would not want to be anywhere near the lobby and elevators.
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  • Stayed: July 2012, traveled with family
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Thank Voyager028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,865 - 1,871 of 2,522 reviews

Reviewed August 7, 2012

The restaurant food is poor and extremely expensive. The food lacks originality and flavor. The hotel is right next to MIT which is great if your going there. The shuttle from the hotel is ok it runs every 20 or 30 minutes. Its a 20minute walk to the Subway which takes you to downtown Boston which is nice. The rooms are large and clean therefore a good bang for the buck. You want the Riverview because the other rooms face Cambridge which is basically the backs of MIT's buildings.

  • Stayed: May 2012
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Thank worldtravelor23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2012

I don't know why it has taking me so long to rate this Hyatt but here it goes. It really should be number 1 on the list. I paid $390 for a three night stay. It is right across from Boston, not even 5 minutes. We drove there from NYC. Very romantic and we got an upgrade as soon as we got there. The views were fantastic and the cleanliness - on point. I really do not have anything negative to say about this place. I will add pictures when I get a chance.

When we were there, there were four basketball teams were staying there but the staff had everything under control. No noise complaints eventhough they were all teens. Markets are near by, pharmacies, too. Everything is near by.

  • Stayed: November 2011, traveled as a couple
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Thank Chissey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing M, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this reviewResponded August 13, 2012

Thanks for the fantastic review, Chissey! I’m so happy to hear that you enjoyed your romantic getaway at Hyatt Regency Cambridge. We hope to receive more comments like this, so we can officially become #1! Can’t wait to see your pictures!

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Reviewed August 3, 2012

We Stayed here for the July 3rd Boston Pops rehearsal concert as this is the best way to acturally see the Boston Pops as there are only 30,000 folks in attendance as versus upwards to 750,000 on the night of July 4th and we only had to wait two hours as to all day on the 4th. Also don't forget to bring a folding chair as you can use it when in line and its you seat for the concert when you do get in.

On July 4th we seen the fire works from the hotel as they set the fire works off from a barge about 1/2 mile from the hotel. They close the roads at 4 PM so you need to be back at the hotel at this time. You can walk to Mass bridge on the Charles rivier where you hear but not see the concert.

Our room at the hotel was excellent and the staff made us feel right at home. It was not cheap but you get what you pay for and we plan to come back as its that good.

  • Stayed: July 2012, traveled as a couple
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Thank rc1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

All that you would expect from a Hyatt Regency: clean, comfortable accomodations, friendly front desk staff (complimentary wi-fi on asking, wine and cheese platter sent up for birthday celebration) made for a pleasant stay on the banks of the Charles River, just minutes away from downtown Boston.

Room Tip: Ask for room with river view, also some rooms are shower only, so inquire in advance if you require...
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  • Stayed: July 2012, traveled as a couple
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Thank ron11_47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

Stayed here for a week. It is clean and the rooms are a good size. All amenities ok and staff and service good. Only real problem is the hotel is not beside the public transport links although they offer a free shuttle service(when you can get it?). Not always reliable. Should have stayed in Boston for ease of transport, but all in all a good experience.

Room Tip: Ask for a city view
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  • Stayed: July 2012, traveled with family
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Thank karen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

Twenty years ago this was one of the nicer Boston area hotels. No longer. Hyatt can't sit on its laurels. It has to invest a bit to bring it back to its original splendor. Small things like re-grouting shower and replacing hardware (shower knob came off in my hand)

Had trouble sleeping because the room never got cold enough. Had to kick off the covers and then the mattress pad started to wrinkle up. Not a good night's sleep.

I think they can put an ice machine on every floor (odd floors only now).

Front desk staff very pleasant. Views of Charles River and city of Boston are still spectacular.

  • Stayed: July 2012, traveled as a couple
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Thank lislander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cambridge, Overlooking Boston

Address: 575 Memorial Dr, Cambridge, MA 02139-4896
Location: United States > Massachusetts > Cambridge
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#5 Family Hotel in Cambridge
#7 Business Hotel in Cambridge
#11 Romantic Hotel in Cambridge
Price Range: $119 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Cambridge, Overlooking Boston 4*
Number of rooms: 470
Official Description (provided by the hotel):
Sophisticated and contemporary, Hyatt Regency Cambridge is a stylish hotel overlooking the Boston skyline. A proud recipient of the AAA Four Diamond Award, our Boston hotel features contemporary rooms with breathtaking views of the scenic Charles River and downtown Boston. Tour the Freedom Trail, visit art museums, or catch a game at historic Fenway Park, all just a complimentary shuttle ride away from Hyatt Regency Cambridge. Nestled between legendary colleges and universities such as Harvard, MIT, Boston University and Boston College and conveniently located just minutes from innovative companies and start-ups such as AT&T, Yahoo and Amazon, our Cambridge hotel is the ideal place to conduct business or academic pursuits in Boston. Enjoy seasonal New England cuisine at Zephyr on the Charles, offering sweeping views of Boston's Charles River. Sip a cocktail at the Zephyr Lounge and relax on our outdoor, seasonal patio on warm spring night. ... more   less 
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Also Known As:
Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
Cambridge Hyatt Regency
Hyatt Cambridge

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