I stayed at the Marlowe recently with my wife and 15 year-old son and everything was great - the location, the room , the staff were all great-- that was until the residents next door came home at midnight. It was like they were in the room with us. My wife and I tried the cotton in the ears approach to no avail and finally called the front desk at 2 a.m. to complain. Twenty minutes later nothing had changed -- in fact they got louder( probably angry that we had complained) So we called again to complain and again nothing changed. My wife called a third time and requested a new room and the front desk said they would check and get back to us. Fifteen minutes later and no phone call back-- my wife went to the lobby and had to demand a new room -- the night manager reluctantly agreed -- only after my wife calmly explained that if we were not given a new room she would awaken the entire floor! So at 3 a.m. we moved to a new floor and got four hours of quiet( we had to be up early). Thin walls and POOR staff assistance left us looking for a nap at 3 p.m. the next day! A great place to stay as long as your neighboring rooms are empty or the inhabitants go to bed early and do not talk above a whisper !
- Official Description (provided by the hotel):
- The wonderfully eclectic and luxurious Kimpton Marlowe Hotel is perfectly situated minutes from Harvard Square and the MIT campus in Cambridge. The waterfront location offers guestroom views of the park-lined Charles River and Boston skyline. This unique boutique hotel further sets itself apart with unsurpassed service, superb amenities and educational and cultural programs. It celebrates and reflects the vibrant sense of discovery that is quintessential Cambridge. Adjacent is the award-winning Bambara restaurant. ... more less
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- Also Known As:
- Hotel Marlowe Kimpton