The location is good, the villa is beautiful and historical, but most of the staff needs training to be more efficient and responsive. It would also help if the General Manager would show up to enforce service standards and address guest concerns. We traveled with an 8-month-old baby, and the hotel was very good about providing a crib and high chair for him, and there were ramps to our room, so we didn't have to carry the stroller.
- Free Wifi
- Free parking