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Lisa P
Springfield, Missouri

Amazing hotel, restaurant, and location.

Review of Umi Hotel
5.0 of 5 bubblesReviewed Aug 15, 2018
This hotel pulled out all the stops! Amazing decor, location, room, and restaurant. One of the best dinners and breakfast buffets we have had in Iceland~ They even delivered and treated us to champagne for our anniversary!! First class all the way ~
Date of stay: August 2018
Room Tip: Either side of the hotel is stunning!!
Trip type: Traveled with friends
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (492)
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    Show reviews that mention
    All reviews northern lights beautiful hotel mountain view south coast black sand beach wake up call the atlantic ocean an excellent restaurant dinner menu glacier lagoon the hotel offers wonderful stay perfect location iceland trip comfortable beds favorite hotel the main road
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    343 - 348 of 493 reviews
    Reviewed August 13, 2018 via mobile

    Stopped here for two nights on our anniversary trip of southern Iceland. Couldn’t of been happier with it. My husband complained about the firmness of the mattress but I didn’t mind it. Gorgeous lobby. Restaurant was very good. I love how the hotel doesn’t detract from the surrounding area but almost blends in and seems part of the landscape. Owner was very nice. Only request would be bedside lamps in the room. The only lamp across the room on a desk didn’t have a light bulb in it. Bathroom was beautiful. Very clean. Highly recommend and hope to be back some day.

    Date of stay: August 2018
    Trip type: Traveled as a couple
    2  Thank Tylerlu
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed August 7, 2018

    Great hotel. Very modern and they serve dinner. We only ate dinner the one night since it was the same menu the next night but it was good and upper class. A good location on the south coast and a private black beach behind the hotel. I really liked it.

    Date of stay: August 2018
    • Trip type: Traveled as a couple
      • Value
      • Sleep Quality
      • Service
    2  Thank 962lisaP
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed August 6, 2018

    My family and I stayed here in three rooms while we toured Vik area.

    Very nice hotel on the inside in a quiet location, but not far from highway.

    Helpful front desk.

    Good food at restaurant. Be aware the small mini-marts in the area close early, think around 5PM.

    Stylish room, although no storage. No dressers, no drawers in nightstands or in bathrooms.

    Would stay again happily.

    Date of stay: July 2018
    Trip type: Traveled with family
    1  Thank himichele
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 31, 2018

    We traveled around the Ring Road and the UMI Hotel was one of our favorites! Really cool vibe, very friendly, the room was very clean and the beds comfortable. I ate dinner in their restaurant and enjoyed the best bowl of lobster soup ever, yum! Their breakfast spread was very nice too. Great views. You can't go wrong with a stay here!

    Date of stay: July 2018
    • Trip type: Traveled with friends
      • Value
      • Rooms
      • Service
    1  Thank 225chrissyc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sandra S, Owner at Umi Hotel, responded to this reviewResponded July 31, 2018

    Thank you for your review !

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 31, 2018 via mobile

    It is beautiful: a stark modern design in a quiet field with a view of snow capped mountains and the sea. The lobby and interior rooms are also beautiful and posh.

    Here comes the "but": the mattress (while comfortable) only had a sheet on it, no pad. You could see the mattress pattern and feel the texture of it. On night 2, the water started pulsing on and off. They sent staff, who thought it was a problem in our room, but, we told him it was a system problem in the building. He did manage to fix the pump and 30 minutes later it was normal again.

    Less than an hour later, we lost WiFi and TV. Another walk to the front desk where the staff quickly responded and started resetting all the routers and got TV going, but we want to sleep with emails unsent.

    Again, great location, nice staff, and beautiful, but not worth $400/night.

    The breakfast buffet was good, but the dinner menu was really pricey.

    Date of stay: July 2018
    Trip type: Traveled as a couple
    3  Thank flypigs
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Sandra S, Owner at Umi Hotel, responded to this reviewResponded July 31, 2018

    Thank you for your review. The electricity broke down in the entire district because of a lightning and it took the power company two days to find out the problem and fix it. It's very unfortunate that it happened while you were staying with us but things like this we unfortunately cannot control, it affected all our electric equipment and the water pump. We have already ordered protective covers for the bed so if you decide to stay with us again they will be there and no power or water problems :)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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