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“Decent price and free wifi”

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Holiday Inn Express Springfield
Ranked #21 of 38 Hotels in Springfield
Reviewed October 18, 2012

Stayed here for conference next door at Crowne Plaza. Convenient for that
Room was nothing special. But only in it to sleep.

No issues with any services but only here for 2 days. Breakfast was decent, popcorn in the lobby.
Wifi was free which was a bonus since it did cost $10 a day if you stayed next door.

Could use some deep cleaning in areas. Did notice lot of dust behind the bedside table.

Plenty of places choses for eating in this area.

  • Stayed: October 2012, traveled on business
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Thank buminj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrHIX, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded October 24, 2012

Thank you for taking the time to comment about your recent stay with us. Our team is committed to providing a clean, comfortable and hospitable stay for all of our guests. I am in the process of working with our housekeeping team to ensure all of our rooms receive scheduled deep cleanings. We hope to have you stay with us again!

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216 - 222 of 286 reviews

Reviewed October 11, 2012 via mobile

I travel to Springfield from time to time for work, and often stay at the holiday inn. I find that it's a decent stay, and I often choose the hotel for the points/rewards.

Rooms are always clean. The checkin is prompt.

They offer room service, which I haven't tried but have heard it is great. Breakfast is fine/standard.

Overall, it's a reliable place to stay. Bed isn't great.

  • Stayed: October 2012
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Thank HappyTraveler8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrHIX, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded October 24, 2012

Thank you for posting about your recent stay with us. I will share your positive comments with our team members as well as share bedding comments with our ownership. We take all comments to heart. We hope to see you again in the future!

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Reviewed September 30, 2012

We stayed here for a meeting this week. Overall the staff was nice and it was convenient for our meeting at the Crowne Plaza. The room cleanliness needs some work. The first night my sheets looked like someone had splattered bleach on them and it had eaten through some of the thickness of the sheet? It also had what looked like a blood stain. And we each had random hairs in our beds. There is so much dust on the wall decor and behind the night stand. Even potato chips on the floor that we noticed after the third day...and we had not eaten any chips! We got back late the second night and noticed we were left no wash clothes. Got back the third day from that conference at 4 pm and our room had still not been cleaned for the day. Housekeeping knocked on the door right after we returned and asked if we just wanted new towels instead of fully making up the room. We agreed and mentioned that we would need some wash clothes since we did not have any. We got wash clothes then but no hand towels.

  • Stayed: September 2012, traveled on business
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Thank newlyweds111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Springfield, responded to this reviewResponded October 18, 2012

Dear newlyweds111,

We appreciate that you took the time to review our hotel. I am delighted our convenient location suited you well and equally pleased you liked our hotel staff. It is our goal to consistently provide superior service and accommodations. I am disappointed that we did not meet your expectations on this occasion, my apologies for any inconvenience caused by the condition of the sheet, overall cleanliness of the room and housekeeping services received. I have taken note of your comments and we will address these points to improve upon our service.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviewed September 22, 2012

Stayed as part of a Route 66 trip. Clean and tidy rooms, food outlets close by.

Didn't sleep very well due to the air conditioning units from the Crowne Plaza hotel next door bang outside the room, so not the best view.

No problems whatsoever, polite and friendly staff.

You do have access to all the pool and facilities at Crowne plaza as a benefit for staying at this hotel which was a bonus.

Breakfast was fine, nothing special as the hotel does not have enough room to accommodate anything more.

Parking was free.

Stayed: September 2012, traveled with friends
Thank Wild87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012

We had a queen suite which was very comfortable! Liked the fridge in the room AND the microwave! Also FREE internet!! The hallways were a little worn, but the room was very nice. We spent two nights here and had ZERO complaints!!!

  • Stayed: September 2012, traveled as a couple
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Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

For years I have been going twice a year to Springfield Illionis for the AMA Pro Grand National Championship Races the IMDA puts on. It's a three day trip so I need a room for two nights. Having a place you feel comfortable at is important, when it comes with a staff that makes you feel like family it's SUPER!
Located near the freeway and other top food chains like Smokey Bones and Hooters makes it over the top fun!
If you should be in Springfield, say Hi to Janet at the H I Express front desk!
Dan

Room Tip: Loved the place, they have upgraded property so its very welcoming.
See more room tips
  • Stayed: September 2012, traveled on business
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Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

This was a nice hotel, nothing extraordinary, but I would stay there again & would recommend it to others. We got a "wedding rate" of $89, but I'm not sure I would pay any more than that. The help was very friendly and promptly answered any and all questions we had. They were very quick to respond to any food that was gone for the breakfast. The room was slightly small but clean. The bathroom was a little dark but good water pressure & clean. Our room had a sink & mini fridge which was great. The bed was very comfortable (we had a queen room with a sofa pull out on the 4th floor). There is no pool here but you can use the Crown's next door, which is a jaunt, but if you wanted a pool it is available. I have kids & it is September so if we would've been able to use it, it would've been ok but in the winter I'm not sure how that woud work because you have to walk outside to go to the other building. However, the walk outside is only roughly 10-15 yards. I do feel it could be labeled a little more clear from the oustide, you feel like you are walking into an employee entrance or something. Once inside there are lots of signs so that helps, but the pool is on the 14th floor, be warned. It was a nice hotel & I would stay there again for $89. (Now I just hope my kids didn't keep anyone up!)

  • Stayed: September 2012, traveled with family
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Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Springfield

Address: 3050 S Dirksen Pkwy, Springfield, IL 62703-4504
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Springfield
Price Range: $95 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Springfield, IL features 140 deluxe guest rooms including, 2 parlor suites. All rooms are equipped with microwaves and fridges, Kuerig coffee makers, hair dryers, iron/ironing boards, and free high speed wireless Internet access. The Holiday Inn Express Springfield has one meeting room, a fitness center, and a guest laundry facility. Every morning a deluxe hot complimentary Continental breakfast is served from 6:30am-9:30am in the hotel great room. Holiday Inn Express guests are able to utilize all Crowne Plaza Hotel's facilities next door i.e. Indoor pool, whirlpool, sauna, and the restaurant/lounge. We are conveniently located directly off Interstate 55 (exit 94) and historic Route 66. The hotel is located near the World Headquarters for Bunn-O-Matic Corporation, HD Smith, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Holiday Inn Express-Springfield is minutes from historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. Just minutes from the Illinois State Fair Grounds and numerous golf courses. ... more   less 
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield

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