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“Comfortable, clean, and very pleasant. ”

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Crowne Plaza Springfield
Ranked #17 of 38 Hotels in Springfield
Bloomington, Illinois
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Comfortable, clean, and very pleasant. ”
4 of 5 bubbles Reviewed June 29, 2014 via mobile

Stayed here with a wedding party. The hotel was extremely pleasant. Make sure to visit the coffee shop downstairs for a great chi tea latte! Lots of space in the guest rooms and bathrooms however, huge drawback.... there are only 2 power outlets outside the bathroom! So don't plan on charging a phone, a laptop and being able to have anyone else charge theirs too. Over all, great stay and lovely hotel.

Stayed June 2014, traveled with friends
Helpful?
Thank Shadowhorse01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review, July 1, 2014
Thank you for your kind words in regards to our hotel. I apologize if you were not able to locate more outlets in the room. At a minimum, we provide 3 open outlets that are available in our guest rooms. Thank you for complementing our hotel and referring the coffee shop to our guests.
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368 reviews from our community

Traveler rating
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    24
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

I've stayed here several times when working in Springfield and it is my first choice when booking. Its right off the freeway and offers many choices for dining within the vicinity. The rooms are comfortable and staff very helpful.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avatiwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review, July 1, 2014
Thank you for the great review!! We appreciate you choosing the Crowne Plaza when traveling to the Springfield area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

I stayed at the Crowne Plaza in June, the room was very spacious and clean. The staff was wonderful and very helpful. The only reason I didn't give it a 5 star is because of the sheets. I know that's probably strange, but the sheets where so starched that they felt like a thin rubber. It was really kind of strange. Every time I rolled over and moved the sheet, it was loud. Everything else was really very nice.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lychapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review, June 25, 2014
Thank you for the kind words in regards to our staff and rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
190 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

his was a very comfortable and accommodating hotel - but that is expected from one of this type: the top of the Holiday line. The building is elaborate. The staff was very cooperative. The room was excellent. But all of this is expected from a hotel of the Crowne Plaza group.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank exauctioneer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review, June 23, 2014
Thank you for the 5 star review! We hope you will choose our hotel for future visits to Springfield.
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Illinois
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed June 3, 2014

The lobby and all public areas are nice. The rooms leave a lot to be desired. The beds are only double size and bowed in the middle. I think the sheets are made of paper. They are thick, not soft and very loud. If anyone moves, the sheets are so loud, you wake up. You can hear the tv in the next room. I felt like I was in a lower end hotel while in the room. Not saying lower end hotels are bad, but I expected much more from a Crowne Plaza with the price that was paid. Wish I would have chosen the Holiday Inn Express next door.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LAURA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Springfield, responded to this review, June 19, 2014
Dear LAURA H,

Thank you for your recent stay and for writing us a review. We are committed to providing our guests with the highest quality services and facilities. I am sorry that our hotel fell below your expectations, especially with the bed issues and noise challenges. Rest assured that this isn't reflective of the high standards we usually pride ourselves in. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests. Thank you for staying and we hope you to serve you again on your next future visit.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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Travelers are raving about these Springfield hotels

Lawrence, Kansas
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

I was here over Memorial Day weekend for a car show. I recommend that all travelers read other reviews of this hotel in advance, so there are no surprises. The facility was clean, and provided lots of open space for car show parking, vendors, and special meetings. I knew in advance that the hotel room fridge had no shelves, and there was no microwave. The observation deck on the 14th floor can be a bit smoky, especially if the breeze is blowing in; it tends to trap the smoke and swirl it around, especially cigars. :( On the very positive side, the staff, especially overnight, were very helpful. Additionally, the motel set up outside vending for the car show that was VERY reasonably priced and affordable. They even accommodated patrons with a car wash area behind the hotel during the show. There are also many restaurants within easy walking distance, so patrons had a wide variety of choices. I did not choose the normal breakfast buffet, nor eat in the hotel restaurant, as I was on a budget. I did eat a special Sunday brunch set up for the car show patrons, and it was very nice, and the staff was constantly keeping beverages filled and buffet selections hot and fresh.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review, June 23, 2014
Thank you for the great review! We are pleased to read you enjoyed the car show and your visit to the Crowne Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
latrobe
Level Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

I cannot say enough good things about this facility. It was very clean, the rooms were spacious, beds comfortable and quiet. The staff were highly accommodating to any comment or suggestion. The in house restaurant had exceptional food and the staff made any meal a joy. Teri, the manager, kept her staff moving. Many banquets and luncheons were always well served in the large dining rooms by a very well oiled staff. Everyone on the staff made for my best experience at a conference. I would stay here again. Only drawback was an escalator that would not stay fixed by the contractor.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armedinfidel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Springfield

Property: Crowne Plaza Springfield
Address: 3000 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 38 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Official Description (provided by the hotel):
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza

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