Apparently this is not the place to stay on a weekend as the staff seems second rate like a bunch of unsupervised kids compared to the week day staff which are more professional. Used to stay here for conventions and loved it. What a difference on a weekend; very quiet and not a lot of people. Have always loved the feel of the bar/lounge area and the area outside the bar with the leather seating arrangements; has a luxurious feel to it. However this stay was very disappointing. The bar/lounge staff acted very immature to the point it was embarrassing and ruined the experience. When asking about restaurant options in the area, the younger man at check in helped some but told me to check with the concierge; however, the concierge was never to be found. Have always enjoyed shopping at their unique gift shop but the hours on Sunday were unreliable. Upon arriving at closing on Saturday I was told someone was scheduled for Sunday and they would be open. Sunday at check out time I went down and there was a sign on the door; back in a few minutes. I waited and waited and no one ever came; think the sign was left up from day before. They had signs advertising the weekend buffets but it didn't look like anyone was in the restaurant so it couldn't be that popular or perhaps maybe it wasn't that good. Can't say for sure since we decided not eat there. We had had a nice visit with family in St. Louis but our stay at the Crowne Plaza on the way home ended our mini get away on a sour note.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel - Springfield is beautifully decorated with a blend of classic and modern style. This guestroom is designed to meet the changing needs of today’s modern business and leisure traveler. Guests can get down to business or unwind in our appointed accommodations featuring 42” flat screen televisions with premium cable, refrigerators, and complimentary Wi-Fi. We are conveniently located directly off Interstate 55/72 and historic Route 66. The hotel is near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000. Join the Crowne Plaza - Springfield for breakfast or lunch in our Long 9 Dining Room or relax with a cocktail in the Long 9 Bar and Grill. Try your luck at Regal Slots located inside the Long 9 Lounge! The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby Harvest Café. Playtime is covered by our 14th floor with an indoor pool, fitness center, whirlpool, sauna and sundeck. ... more less
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- Also Known As:
- Crowne Plaza Springfield Hotel Springfield
- Springfield Crowne Plaza