There are good and not-so-good things about this place. The room itself is updated - there is a flat screen tv and lately that seems to be the final update. However, the person who commented earlier on the air conditioner's noise is spot on. I often settled for a warmer temperature than listen to that thing. It's bound to be a huge expense to upgrade, though. The other thing that needs touching up is the common area --- the elevator shows rough use.
Perhaps the front desk could give you guidance when you check in as to whether rooms opposite the train tracks are any quieter. The train must blow its whistle due to being in a downtown area and that, too, was very loud but not the hotel's fault.
My experience with the staff was great. They could not have been friendlier at check-in.
My biggest beef was with the breakfast policy. When I pay that much to stay in a hotel I do not expect to be asked to pay for my breakfast up front like I'm at an Old Country Buffet. That made me walk down the street to find another place to eat. It is hard to imagine they've been scammed enough to warrant treating Hilton guests that way.
This room was far, far nicer than the room I visited across the street at the Abraham Lincoln hotel. Their ground floor is impressive but the room was dark and very dated.
The Hilton is well located for a wide variety of restaurants, the convention center, the Presidential library and museum and --- as a bonus --- Saturday morning's Farmer's Market.
- Official Description (provided by the hotel):
- Stay at the award-winning Wyndham Springfield City Centre located downtown near many attractions and state buildings. This hotel offers complimentary shuttles to the airport for your convenience. It also boasts the best views of the city. All guest rooms come with complimentary WiFi and comfortable queen or king beds. Dine at one of the restaurants located inside the hotel including Nick and Nino's Penthouse Steakhouse. The extensive meeting space and proximity to the convention center make this hotel ideal for groups as well. ... more less
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- Also Known As:
- Hilton Springfield Hotel Springfield
- Springfield Hilton Hotel