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“Excellent location in downtown and great service”

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Wyndham Springfield City Centre
Ranked #17 of 38 Hotels in Springfield
Reviewed June 26, 2014

Very impressed with this hotel.
The hospitality was great. Very professional and friendly staff.
This hotel is a block away from the old Capitol and to so many great restaurants.
I did not have to move my car at all in the 3 days I was there.
Starbucks right on the hotel that opens up at 6am.
Great to have an early morning walk thru the downtown and enjoy the history of this great small town.
The restaurant on the 30th floor is great with an amazing view.
It has a restaurant ( Bennigan's on the lobby floor) for breakfast.
The rooms are very nice, big and great comfortable beds.
Great hotel. 10 minutes from the hotel and across the street from the convention center.

Room Tip: Get a room with the view of the new Capitol. And a room higher up. ( at least on the 8th floor). Th...
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  • Stayed: June 2014, traveled on business
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Thank joselito1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 27, 2014

Dear Jose - thank you for taking the time to let us know how much you enjoyed our hotel and staff. We're grateful for the positive feedback and hope you'll visit us again in the future.

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776 - 782 of 1,225 reviews

Reviewed June 24, 2014

This is a must stay. It is close to downtown and walking distance from everything. They gave me a full suite as a traveling military member and I will never forget it. I enjoyed one of the local restaurants and had a beer from a local microbrewery. This was all a couple of blocks from the hotel. The view from the top floor was spectacular and the updates make this hotel seem 4 star. The parking was simple and easy to find. The only change I would like to see would be a cheaper breakfast

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Raphael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 25, 2014

Dear Raphael - We're glad you enjoyed your upgrade and all that the city and hotel has to offer. We thank you for your feedback, and your service! Come back and see us again soon.

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Reviewed June 21, 2014

The staff was very helpful. Rooms were clean. Meeting rooms were comfortable. The wait staff during our luncheon were very courteous. Could not have asked for anything more from hotel. Highly recommend this hotel.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jody M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 23, 2014

Thank you, Jody....we are sincerely glad you enjoyed your stay with us. We hope you will have the opportunity to come back and stay again soon. We appreciate that you took the time to offer your feedback.

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Reviewed June 18, 2014

This hotel does need an update. The first thing we noticed since we were given "accessible" rooms (none of us are handicapped--just mature!) was that toilets and counters in the bathrooms (we needed two rooms for our party) were very low. Not wanting to accept this we were moved to the 16th floor only to find the same. We dealt with it and really enjoyed the view. My husband is a train buff, so he really enjoyed the train "noise"! The breakfasts were good and plentiful.

Stayed: June 2014, traveled with family
Thank Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 20, 2014

Dear Pat - thanks for taking the time to offer your feeback. We're glad you enjoyed your stay with us. I'm so sorry you felt as if our toilets were unusually low as everthing we have in the building is of standard height? Please be aware for next time that we do offer portable risers for our guests who might require a little extra height to be comfortable. Thank you again.

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Reviewed June 17, 2014

The staff here is great, as is the service, great dining options. But the hotel looks and feels tired. The bathrooms are old, so they feel somewhat dirty. The beds are okay, the carpeting not so much. Okay for business, but not great. Also a lot of train noise, but that can't be helped

Room Tip: the higher up the better,
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  • Stayed: June 2014, traveled on business
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1  Thank lizjaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 18, 2014

Dear Liz - thank you for providing your feeback. While I'm pleased you found the service provided by our staff to be great, I'm sincerely sorry that you found the accommodations to be lacking. Like many older hotels, we are on a 365 day a year renovation schedule: we are always doing something, somewhere. I will make a point to have the room you stayed in inspected by our renovation team with an eye towards making any necessary improvements. Thank you again for taking the time to let us know.

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Reviewed June 17, 2014

This hotel is in need of serious upgrading. The tabletops in the room are uncleaned and the carpets are soiled. The "facilities" are slow to operate or are clogged. Housekeeping should know these things, but apparently they don't care that you have to call the front desk at 12:30 am to have maintenance unclog the commodes.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Hector A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 18, 2014

Dear Hector - We're so sorry for the difficulties experienced with the facilities in your room while you were with us. Sometimes, unfortuntately, clogs (or near clogs) are not always evident to the houskeeping staff cleaning your bathroom That being said, however, that and the items of cleanliness you mentioned will be addressed with the housekeeper responsible for your room will be addressed if you would be so kind as to contact me directly with your stay information at 217-789-1530. Jeff Waide, General Mangager. Thanks for taking the time to provide your feedback.

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Reviewed June 13, 2014

This is our second visit to this hotel and the second time was better because the first time there was a horrible smell of frying food in the lobby area (didn't affect the rooms or hallways so that part wasn't an issue) but they've solved that problem and now it's all good on all fronts. The rooms are super clean and well maintained and the staff are very efficient and friendly. I would recommend it fully. We also had a light dinner in the restaurant and the service was super and just the right amount of attentiveness. Tiffany was our waitress and was really excellent. We split a Calypso Chicken Club with fries and all very good. Very fast and very clean, too. Well worth a visit and nice you don't have to wander about the city looking for a place to eat when you'd just like a meal.

  • Stayed: June 2014, traveled as a couple
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Thank CM W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JWaide, General Manager at Wyndham Springfield City Centre, responded to this reviewResponded June 14, 2014

Dear CMW - well, thank you. We're glad you enjoyed your Calypso Club. I can't imagine what was beyond the overwhelming smell of fried food in our lobby the last time you were here, but I'm glad that we got that solved!. Thanks for taking the time to offer your feedback. We sincerely appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Springfield City Centre

Address: 700 E Adams St, Springfield, IL 62701-1617
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Springfield
Price Range: $104 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Springfield City Centre 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
Stay at the award-winning Wyndham Springfield City Centre located downtown near many attractions and state buildings. This hotel offers complimentary shuttles to the airport for your convenience. It also boasts the best views of the city. All guest rooms come with complimentary WiFi and comfortable queen or king beds. Dine at one of the restaurants located inside the hotel including Nick and Nino's Penthouse Steakhouse. The extensive meeting space and proximity to the convention center make this hotel ideal for groups as well. ... more   less 
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Also Known As:
Hilton Springfield Hotel Springfield
Springfield Hilton Hotel

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