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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Ranked #5 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed April 28, 2014

I found this hotel to be very clean, fresh, and comfortable. Staff was wonderful as were the warm cookies at check in. The hotel was full during my visit for a conference but the service was still great. Elevators were a little crowded during conference breaks but all other services and amenities were the best!!

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 29, 2014

Dear Terry S,

Thank you for taking the time to write a review of your stay. We are extremly happy to learn that everything exceeded your expectations. We have a great staff, and when combined with the Doubletree brand and a great hotel makes for a memorable stay.

We hope to see you during your next stay in Springfield.

Sincerely,

Bob V,
General Manager

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Reviews (1,149)
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1,008 - 1,014 of 1,149 reviews

Reviewed April 25, 2014

Every department of the hotel goes above and beyond to make sure that a guests stay is as close to perfect as it can be. When it comes to conference details, the staff makes sure that every detail is covered. It's in the heart of downtown Springfield and provides easy access to restaurants, historic sites and the convention center. I strongly recommend this hotel for conferences, for family a get-away, or for any business or personal travel!

Room Tip: The rooms are beautifully decorated and have a convenient extra sink outside the bathroom. Even whe...
  • Stayed: April 2014, traveled on business
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Thank Marta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 26, 2014

Dear Marta,

Thank you very much for your wonderful review. We always appreciate our guests comments and use them to improve. Your recognition of our efforts will be shared with all of our associates. We look forward to your return in the future!!

Sincerely,

Bob V,
General Manager

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Reviewed April 23, 2014

The hotel was very nicely decorated and our room was exceptionally nice. Very clean and appealing visually. The breakfast buffet was outstanding. The only complaint I have is the welcome rugs on the floor of the hotel entry way needed a thorough cleaning or replaced. Impressions are made as soon as you enter and that was not a positive. We stayed four days and every time we entered the hotel your eyes fell on that dirty rug with the Hilton name on it. After passing the rug, the remainder of the lobby was very attractive and beautiful. The location is great and within walking distance to all major sites.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Eldon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 24, 2014

Dear Eldon S,

Thank you for the very complimentary review. Your comments are important to all of us here at the President Abraham Lincoln Hotel. Our floor mats are cleaned on a regular basis by an outside vendor. I will speak to them and insure that they are kept up the same high standards as the rest of the hotel.

Come back and see us soon!

Sincerely,

Bob V,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

We were pleasantly surprised to find that we were able to check in early instead of 3 p.m. Everyone was very polite and friendly. My only complaint was that there wasn't enough Kleenex in the dispenser, which was minor. I would stay there again if I ever I visit Springfield again.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 23, 2014

Dear Stephanie M,

Thank you for your kind review. Our staff works hard at insuring thatevery guest has a memorable stay. We do hope that you will return soon!

Sincerely,
Bob V,
General Manager

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Reviewed April 21, 2014

This hotel was very nice and clean. Close to downtown for nightlife. There was some sort of youth group causing a commotion in the lobby but the staff told them to quiet down abruptly. Overall, for the price, I feel that this hotel delivers and exceeds expectations in many categories.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Aj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 22, 2014

Dear AjM,

Thank you for the great review. Glad to hear that you had a wonderful time. Come back soon! We are the perfect location for history, night life, relaxation, or business.

Sincerely,

Bob V,
General Manager

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Reviewed April 18, 2014

Hotel is clean, nicely decorated, and has several amenities - nice pool big enough for lap swimming, Jacuzzi, above average fitness center, convenience store with snacks, etc. Free cookies at check in, fruit bowl on counter, flavored water, and coffee station in lobby. Period furnished from Lincoln era. Excellent location to downtown Lincoln attractions. Good price. Only complaint was staff was not overly friendly.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 19, 2014

Dear JenniferS'

Thank you for your review, Your comments are very much appreciated. We are pleased that you enjoyed our decor and all of the little things we offer to make your stay exceptional. I was dissapointed to hear that our staff did not appear friendly during your visit. Your comments will help us to continue to do better as we strive for excellence. Please come back and give us another opportunity to serve you.

Sincerely,

Bob V,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

I recently stayed at the President Abraham Lincoln Springfield DoubleTree Hotel and it was a wonderful experience. I was working at the Convention Center which is conveniently next door so the commute was non existent. Located in the heart of town, there are plenty of restaurants and bars a few blocks away. That said, I was often working late so I ended up eating room service a lot of the time. Mark, who runs the room service, was always pleasant and the food was always delicious. Having a bar downstairs was pretty nice too. The staff was very helpful and professional...especially Darlene. Free wifi, an awesome business center mean this is a hotel you will want to stay at next time you're in Springfield. Only negative - slow elevators when there's lots of people in town. Other than that, this hotel is amazing.

  • Stayed: April 2014, traveled on business
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Thank rly108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob V, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this reviewResponded April 18, 2014

Dear rly108,

Thank you for your great review. I was pleased to hear that you found our location and amenities ideal for your needs. More importantly I was very happy to see you mention two of our outstanding staff members, Darlene and Mark. They and many others do a great job here at the Abraham Lincoln Hotel. Please come back soon.

Sincerely,

BobV,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
Price Range: $134 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 
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Also Known As:
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln

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