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“Nice place”

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Hilton Garden Inn Springfield
Ranked #7 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed July 23, 2014 via mobile

I thought this was a great hotel. Staff was very friendly and very accommodating. The rooms were nice for the most part. The entranceways very attractive and very inviting very nice overall. I just feel that they should offer more perks like free breakfast. I think that would've given it a five stars in my opinion.

Stayed: July 2014
1  Thank seth_td
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this reviewResponded July 25, 2014

Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. Unfortunately, breakfast does cost because we have a chef that cooks eggs to order, omelettes, pancakes, french toast, etc. You would really enjoy our breakfast! Next time you are in the area, look into our bed and breakfast package and enjoy a nice breakfast that you won't regret staying for. We hope that you will find us next time you are in the area!

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461 - 467 of 756 reviews

Reviewed July 23, 2014

This property is located off Interstate 55 in a hotel/restaurant area about 4 miles from downtown Springfield. The hotel was clean, rooms are soundproofed, bedding is of good quality. I can recommend this hotel if you have a car.

  • Stayed: July 2014, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this reviewResponded July 25, 2014

Thank you for your feedback. We are pleased to hear that you enjoyed your stay. We hope that you will look us up for your future needs in the Springfield area. Thanks for choosing the Hilton Garden Inn!

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Reviewed July 23, 2014

We moved away from Spfd a few years ago, and we now use the Garden Inn as our home-away-from home when we visit, so the kids can host a play date with their local friends. They like the pool and snack area. I like the comfortable bed and having a frig. We all like the breakfast buffet. We tried several hotels in the area, and after staying here, we stopped using any other hotel in Spfd.

  • Stayed: July 2014
    • Value
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1  Thank KATJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this reviewResponded July 25, 2014

We are pleased to hear that you enjoy your stay with us! We appreciate your patronage and look forward to seeing you and your family again soon. Thank you for choosing the Hilton Garden Inn!

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Reviewed July 22, 2014

This is a nice clean hotel located in a good spot near the interstate and close to restaurants. Only minor complaints are that I asked for a visitor guide to the area and they did not have any. I did not see any cookies out in the evenings as they claim to have. I was also disappointed that they charge for breakfast. Many hotels at this price point will include breakfast for free. Overall, no major complaints, it was newer and kept up well

  • Stayed: May 2014, traveled on business
    • Sleep Quality
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Thank allaboutthefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this reviewResponded July 25, 2014

Thank you for your feedback. We do apologize that breakfast is not complimentary, but we have a restaurant unlike a lot of hotels with a chef that makes eggs to order, omelettes, french toast, pancakes and many other items. We do have a bed and breakfast package which gets you breakfast at a discounted rate. We hope this doesn't deter you from staying with us again. We would love to have you stay with us again!

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Reviewed July 18, 2014

Tiara and housekeeping were very helpful when I lost my phone recharger - especially Tiara.. All of the staff were very hardworking and polite. The rooms were spotless and had modern furniture. The office accessories were great. I would definitely come back to this lovely hotel!

Room Tip: This is right off the expressway. Be careful when exiting to go up north when you leave - follow th...
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Stayed: July 2014, traveled with friends
Thank 166Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this reviewResponded July 18, 2014

Thank you for your kind words about our front desk staff and housekeeping. We’ll make sure to pass your kind words on to them. All of our staff takes great pride in providing a wonderful experience for all of our guests. We hope that you come visit us soon so we can impress you all over again.

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Reviewed July 16, 2014

This hotel was immaculate, the room was very nice and the bed was comfortable with plenty of pillows and high-end bedding. The staff were very friendly and helpful and the breakfast buffet far exceeded any other I have experienced. Best sausage gravy I have had in any restaurant.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this reviewResponded July 17, 2014

Mark C,
Thank you for taking the time to comment on your recent stay at our hotel. We are very glad that you enjoyed your stay with us and found the hotel up to your high standards. I have to admit that I am very partial to the sausage gravy myself; anytime I have breakfast here (which is very often) I have the sausage gravy. The Executive Chef takes great care in making sure all the food that is put out for the guests is of top quality. We hope the next time you swing around Springfield IL, you’ll stop by and see us again soon.

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Reviewed July 10, 2014

I loved the place, but when you pay this much for a room, I would think the breakfast would be complimentary. Also, they were out of top shelf after dinner liqueurs. Other than that, it was quiet, clean and everything else you would expect

  • Stayed: July 2014, traveled solo
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank E. Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this reviewResponded July 13, 2014

Thank you for your feedback. Unfortunately, we do not have a complimentary breakfast. We have a full service restaurant where you can order eggs to order, omelettes, french toast, pancakes and many other items that are not part of a complimentary breakfast. We do have a bed and breakfast package that includes breakfast. You wouldn't be disappointed with the breakfast that we serve. Also, we don't carry every liquor on the market, but have a wide range of products to choose from. Give us some suggestions on something you would like at the bar and we will take any suggestions into consideration. Thank you for choosing the Hilton Garden Inn.

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Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range: $93 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Official Description (provided by the hotel):
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn

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