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“Outstanding”

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Hilton Garden Inn Springfield
Ranked #7 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed November 13, 2013

Wonderful hotel with a great location. I travel along no business so I like to stay in the Hotel for dinner, especially in the winter months. Rooms are clean and comfortable. Staff is very friendly and helpfull.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StacyHamlin, Manager at Hilton Garden Inn Springfield, responded to this reviewResponded November 24, 2013

Melody B,

Thank you for your wonderful review. The Hotel Staff is glad that you were able to relax and enjoy your stay with us. We hope that during your business travels you'll stop by and see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (749)
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516 - 522 of 749 reviews

Reviewed November 12, 2013

As soon as I walked in I was pleasantly impressed by the lovely, modern decor and welcoming atmosphere. Staff was friendly. I was also very excited to have a Keurig coffee maker in my room! Nice granite counter tops, etc in the rooms as well. Wonderful experience!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StacyHamlin, Manager at Hilton Garden Inn Springfield, responded to this reviewResponded November 24, 2013

Linda C,

Thank you so much for the wonderful review of our Hotel. The remodel we recently went through was all for making the guest feel as welcome and relaxed as possible. The Keurig is just one more thing to make all our guests feel special and looked after. The Staff and I are glad you were able to enjoy everything our Hotel has to offer, we hope you'll be back and enjoy another visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Hotel was very clean and staff was friendly. Thought the price was a littlke high for the Springfield area. The front desk people were exceptional at check in and the room was clean. They also have the bed number adjustment which was very comfortable.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013 via mobile

Made reservation here based on reviews and good price - hoped there wasn't a reason for the good deal! Found this to be a good choice with clean, comfortable rooms. Breakfast is worth the $10 charge but there are also several restaurant options close by. Hotel is located next to the highway so you may hear some noise; being on the higher floors helps,

Stayed: November 2013, traveled with family
Thank notsogold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

Great staff in Springfield. Went above and beyond to resolve a problem I had with Hotels.com Oct. 15. Thank you Stacy and Ebony! Would definitely stay again and recommend to any business traveler. Convenient to North and Central Springfield. Quality food and beverages.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

Everything you need is in the room. Slept great and it was nice and quiet. The service at the restaurant was great, the waiter was helpful. The front desk recommended things to do and was great to see that they asked if they can help me with anything everytime I walked by. Always had a smile on their face. Great customer service!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Darlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

Beautiful décor in lobby and restaurant. Great friendly and helpful customer service from night crew and morning crew. Check in/out service was seamless. My room was clean, but the bathroom shower curtain needed to be clean or the floor mopped it smelled of urine. Although the gym was clean, only one machine worked out of 4. Overall for the one night business stay it was well worth the money.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Lashonda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range: $93 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Official Description (provided by the hotel):
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn

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