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“Good Place to Stay in Springfield, IL”

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Best Western Clearlake Plaza
Ranked #12 of 38 Hotels in Springfield
Certificate of Excellence
Reviewed April 21, 2014

Nice hotel in quiet area of town. Staff was very accommodating. Front desk went out of their way to make sure our room was in a quiet area of the hotel. Excellent location to downtown and touring all the Lincoln site in town. Would definitely stay there again if visitng Springfield.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank GaryV345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded April 23, 2014

Dear guest,
What a pleasure it was to hear about your positive experience with us.
we are glad to hear you were able to take advantage of all our amenities & found the staff to be
pleasant. Looking forward to having you as a guest in the future.
Thanks again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 - 182 of 245 reviews

Reviewed April 8, 2014

It was great value for the money paid. Indoor pool, exercise room and breakfast! Location was close to highway and not too far from restaurants and city center. Rooms were clean and the staff was very friendly.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Samuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded April 11, 2014

Dear guest,
What a pleasure it was to hear about your postive experience at our hotel.
Happy to hear you enjoyed our large pool.we look forward to your future stays with us as we are pet friendly.
Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

After a lot of looking around, we found this hotel in Springfield Illinois, which takes pets.
Like a lot of chain motels, this one was very reasonable and had a low pet fee. Unlike a lot of motels, this place had a large indoor pool, and very helpful desk staff. Well located off a busy road, the motel is close to a good mall, town, and a great dog run where our aggressive poodle had to be escorted from the premises after being set upon by a shepherd, who was attacked by our boy.
The bed was very comfortable and the room air conditioner and heater worked well. I would recommend this place to anyone.

  • Stayed: April 2014, traveled as a couple
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Thank annbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded April 3, 2014

Dear guest,
Thanks for sharing your feedback with us. Our gal is to provide excellent service.
I am very happy to hear that you enjoyed your stay with us.
We look forward to your future stays with us.
Thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

Easy access from I-72 . Good location for food options. Clean rooms. Front desk staff was friendly and efficient. Breakfast was good but eating area was limited is seating options. Overall this hotel was a good choice.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Stuart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 31, 2014

Dear guest,
We really appreciate the fact that you chose to stay at our hotel & are so pleased to hear that you enjoyed your stay. Part of our mission is to be always clean & genuinely friendly.
We look forward to having you as a guest in our hotel again soon.
Thanks again.

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Reviewed March 27, 2014

Great place. Very Clean!! The rooms were very comfortable. The employees were helpful. Pool area clean. The outside is deceiving to what you get on the inside....don't let it fool you. Close to I55 and I72.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Rick and Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 29, 2014

Dear guest,
Thank you for your wonderful review. First of all thank you for choosing Best western Clearlake plaza. Part of our mission is to be always clean & genuinely friendly I am glad we were able to accomplish that for you.
we hope to see you again soon. Thanks again.

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Reviewed March 27, 2014

Though the room was dated in decor, the customer service here was outstanding! Always making sure that my family and I were comfortable. The breakfast had many items to choose from which pleased my family since we have different tastes in what we want to eat. The kids really enjoyed the pool, and had a blast swimming in it!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Kelly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 29, 2014

Dear guest,
Thank you for sharing your feedback with us. Our goal is to provide excellent service & a clean hotel. I am happy to hear that you enjoyed your stay & we look forward to your future stays with us.
thanks again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

This hotel was chosen for its handy location near Hy 55 as we travelled back to MN from Florida and wanted to stop to see the Lincoln Museum, home, library, and tomb in Springfield. While the hotel neighborhood and lobby were only average, our room was very nice, clean, spacious, and comfortable. It was a challenge finding a restaurant to our liking nearby so that was not handy. But our convenient drive into downtown Springfield the next morning to see the historical Lincoln features was easy and we were very glad that we had taken the time to stay in Springfield and visit the Lincoln sites.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 19, 2014

Dear guest,
Thank you for your kind review. Part of our mission is to be always clean & genuinely friendly.
We have 2 excellent restaurants near by Chesapeake is seafood house but they also do steaks & chicken, other restaurant is Mario's which is an Italian awesome food. We have recommend to our guest these 2 restaurants & they have been very happy with them.
We look forward to your future stays with us.
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Clearlake Plaza

Address: 3440 E Clear Lake Ave, Springfield, IL 62702-6210
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Springfield
Price Range: $75 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Clearlake Plaza 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Springfield
Springfield Best Western

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