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Best Western Clearlake Plaza
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    Reviews (253)
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    Show reviews that mention
    All reviewsbest westernsindoor poolfrench toastclear lakefew minutes drivenice hotelupgraded to a suitestaff was friendlyroom was cleanfollowing morningwould stay here againoff the highwaylincoln museumgood nights sleepfront desk clerkexercise roomcontinental breakfast
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    190 - 195 of 253 reviews
    Reviewed March 15, 2014

    The motel is older, but it is clean and more than adequate. Our non-smoking room smelled like it had been smoked in but that some fragrance had been used to try to cover it up. The breakfast was good including french toast, bacon and sausage as well as cereal, rolls, yougurt, etc.

    • Stayed: March 2014, traveled as a couple
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    Review collected in partnership with Best Western
    Thank 727kaya
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 16, 2014

    Dear guest,
    Thank you for sharing your feedback with us. Our goal is to provide excellent service & clean hotel.
    I am very happy to here that you enjoyed our breakfast. We look forward to your future stays with us. Thank you again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed March 14, 2014

    Helpful service staff at front desk was very friendly and helped us to find a restaurant for dinner. Breakfast was of average quality with nothing exceptional. Our overall stay was pleasant with no complaints.

    • Stayed: March 2014, traveled with friends
      • Value
      • Location
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    Review collected in partnership with Best Western
    Thank Lisa M
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 16, 2014

    Dear guest,
    Thank you for your wonderful review thank you for choosing Best western Clearlake plaza.
    Part of our mission is to be always clean & genuinely friendly I am glad we were able to accomplish that for you. We hope to see you again real soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 26, 2014 via mobile

    Upon arriving Senha greeted us at the door. She treats all members the same. The lobby is is clean and very satisfying. As a gold member I will return. Food is within walking distance. Offer pool and WiFi. Free breakfast. Thanks for a great night stay.

    Stayed: February 2014, traveled with friends
    Thank ureyes
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded March 7, 2014

    Dear guest,
    Thank you for your wonderful review,1st of all thank you for choosing best western clear lake plaza in Springfield IL. Thank you for sharing your feed back with us. Our goal is to provide excellent service & a clean hotel. I am happy to hear to that you enjoyed your stay & look forward to your future stays with us.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 15, 2014

    After two week away from home, we delayed our return in an effort to avoid the cold and snow, we reached Springfield and we were met with cold and snow. Staying at B/W Clearlake Plaza gave us a chance to rest for the night and it was an easy on easy off location. We had the breakfast which was good, French toast was available, and the coffee was nice and hot.

    • Stayed: January 2014, traveled with family
      • Value
      • Location
      • Sleep Quality
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    Review collected in partnership with Best Western
    Thank Santiago R
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded January 17, 2014

    Dear guest,
    Thank you for sharing your feedback with us. I am very happy to hear that you enjoyed your
    stay & also enjoyed our breakfast. Thank you for the opportunity to serve you, looking forward to being of service to you in future.
    Best wishes.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed November 25, 2013

    this hotel is pretty good... staff is very nice, rooms are clean, & they have big flat screen TVs in their rooms. also, breakfast is pretty decent. you'd expect a mound of carbs but... there's actually sausage & bacon! also, if you got pets, they seem to allow it. the location is walking distance to fast food & decent driving distance to all the Lincoln tourism sites. don't expect an epic view of the city though because the backyard is a barren landscape of weeds & dry dirt. overall, awesome place with awesome people.

    • Stayed: November 2013, traveled with friends
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      • Sleep Quality
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    Thank humptydumptyIL
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daksha P, Owner at Best Western Clearlake Plaza, responded to this reviewResponded January 4, 2014

    Dear guest,
    Thank you for sharing your feedback with us. Our goal is to provide excellent service & clean hotel. Thank you for the opportunity to serve you, hope to see you soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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