We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never received the order but were charged for it”
Review of Domino's Pizza

No photo provided
Got a photo?
Add it.
Domino's Pizza
Ranked #359 of 501 Restaurants in Springfield
Description: Visit your Springfield Domino's Pizza today for a signature pizza or oven baked sandwich. We have coupons and specials on pizza delivery, pasta, buffalo wings, & more! Order online now!
Restaurant details
Description: Visit your Springfield Domino's Pizza today for a signature pizza or oven baked sandwich. We have coupons and specials on pizza delivery, pasta, buffalo wings, & more! Order online now!
Reviewed October 21, 2016

We ordered a pizza from Domino's online. It was to be delivered to us at our hotel. Estimated time was about 45 minutes. After 60 minutes we called and were told it was on the way. At 90 minutes we were told there had been a mix up but the pizza was on the way. At 150 minutes when we called to say never mind they admitted no pizza had ever been made for us. Our charge card was charged however. The next day we called and did talk to a district manager who offered us free food and said the charge would be removed from the card. We were gone from Springfield (thank God) so could not take advantage of the food offer but at least it was made.

    • Value
    • Service
    • Food
Thank Leisure_Traveler37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (5)
Traveler rating
Traveler type
Time of year
Language

2 - 5 of 5 reviews

Reviewed September 29, 2016

I ordered a pizza last month talk about garlic it stank like straight up garlic if you had a cold the garlic would clear your cold up, Too high, Pizza burned on tips & other parts raw, Don't complain because management don't care & won't refund money or get you another pizza, it took the deliver driver 2 & a half hours to deliver the pizza to the Howard Johnson INN & Suites right down the street that should've only taken about 45 minutes tops & the joke of it all the drivers except a tip for lousy service really. I think not worst pizza I ever had.

1  Thank Tracey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2016

Get the garlic salt under the crust. It really adds to the taste. For quick carry out Dominos is pretty good.

Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2016

Everything about this Domino's is great! Easy online ordering, frequent specials, quick delivery, late-night delivery, and friendly drivers. Even Springfield has managed several really good pizza joints, but Domino's is nothing to scoff at. I've ordered from them more times than I care to admit over the years, and I have no complaints whatever.

    • Value
    • Service
    • Food
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Domino's Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing