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“Perfect hotel for a family” 5 of 5 bubbles
Review of Residence Inn Springfield South

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Residence Inn Springfield South
Ranked #10 of 38 Hotels in Springfield
Certificate of Excellence
Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect hotel for a family”
5 of 5 bubbles Reviewed March 28, 2013

The staff at the hotel are all great. They are attentive, friendly, and responsive. The facility is very nice, and it's perfect for a family to start the day after a great breakfast. The 2 bedroom suite was roomy, clean, and comfortable. The kids had a great time turning the 2nd bedroom into a "parent free" zone.

Room Tip: 2 Bedroom Suite gives everyone plenty of room.
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn Springfield South, responded to this review, March 30, 2013
Thank you so much for taking time to write a review on your last visit with us. We were so pleased that you enjoyed your visit along with all the other amenities that made your visit so pleasant. We are always pleased to receive comments from your guests as that helps us to maintain a place where people feel welcomed and pleased. It is our fondest hope that in your next trip planning that you will once again choose our hotel as your stopping place and allow us to continue serving you! Do have a wonderful Easter!
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255 reviews from our community

Traveler rating
    204
    36
    5
    3
    7
See reviews for
97
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57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Minneapolis/St. Paul
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

I am a fan of Residence Inns, and this is one of the nicest I've stayed in. The hotel is less than 1 year old, and is immaculate throughout. Great service, great breakfast, larger than average pool, and a very relaxing hot tub. Not much more I could ask for! The only negative I can come up with is that there is 1 TV in the King Studio unit, and it is positioned so that you can't watch it from the bed and the couch/dining area. Moving it a few inches could improve the problem, but the TV was bolted into place. That is only a very minor point. Overall, my kids and I loved this place - they can't wait to return! If only Marriott would let you reserve a 2-bedroom suite with points - like they would in the good old days....

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msp_traveler68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn Springfield South, responded to this review, March 30, 2013
Thank you for taking time to respond to the questionaire! We are happy that you enjoyed hyour visit. Sorry about the television. It's comments like yours that helps us in our future planning. You are able to upgrade to a 2-Bedroom for an extra $50.00 plus tax a night. This policy was set by Marriott in our system. We hope that you will once again choose to come and visit us as it was our pleasure to help you make your stay comfortable and memorable. Once again, thanks for visiting us and do have a wonderful Easter!
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2 reviews
5 of 5 bubbles Reviewed March 25, 2013

I love Marriott residence inn because you get a standardized product you can count on. These rooms were a bit nicer if a bit smaller than usual but friendly staff really made this a great stay! Difference in people.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PriscaMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn Springfield South, responded to this review, March 26, 2013
Thank you for taking time to send a responce in reference to our hotel. We were happy that you chose to cme and spend time with us and allow us to treat you with kindness and a warm welcome. We strive daily to make our guests feel at home. Thanks also for your comment about the TV. as this helps us in future planning. It is our hope that you will come back and once again allow us to serve you with kindess and hospitality!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

My wife and I stayed here for two nights while visiting Springfield. The place still has the new look to it and the staff did a nice job of welcoming you each time you passed by their desk. The rooms were spacious and clean and having the small kitchen with fridge, microwave sink, etc. was handy. Breakfast had more options than other hotels of this type so there was plenty to eat both days and very attentive hostesses both mornings. Slept well, no outside disturbances. Highly recommend this establishment - they're doing it right!

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trackandcccoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn Springfield South, responded to this review, March 26, 2013
Thank you so much for your kind remarks about Residence Inn. We appreciate hearing from our guests and knowing that their stay was enjoyable and memorable. We strive to treat our guests like as if they were in their own home. We look forward to the time when you choose to return and allow us to continue our warm welcome and satisfaction. On behalf of the staff and myself, we extend wishes for a beautiful Easter!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paola
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 3, 2013

The experience was wonderful. Clean rooms, great breakfast. One of the most comfy beds I've slept in. The staff was very accommodating. Definitely will stay there again. The hotel was easy to find. The front entrance could be marked better.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, General Manager at Residence Inn Springfield South, responded to this review, March 5, 2013
Thank you for responding to the questionaire and your kind remarks. We are newly opend hotel and we welcome and appreciate all comments we receive from our guests. This helps us to contunue to give the best service possible to our guests. It is our fondest hope that you will choose to come back and allow us to once again make your stay pleasureable and memorable!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Illinois, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 8, 2013

As soon as we got there the front desk was super nice and helpful. The room was amazing. Extremely clean, which is the most important thing for me! The room had everything we needed and more. Just like an little apartment with lots of style and modern. Has a decent inside pool. Did not have any disturbances and no rude loud people. Breakfast had a lot of selection but I didn't get to try it :( And Smokey Bones restaurant was right down the road so we were in heaven. We will go back and stay :)

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, Manager at Residence Inn Springfield South, responded to this review, February 13, 2013
Thank you for taking time to fill out our questionaire. We are pleased to know that you enjoyed your stay with us. Sorry about not being able to share in the breakfast, but that only gives another reason to return. Your response along with the others we receive help us to maintain a high standard of customer service. It is our fondest hope that you will choose to come and see us again and allow us to once again make your stay a happy and memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
158 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

This is a quite new motel and embodies a nice layout, very friendly and helpful staff and a good-sized indoor pool. Typical of this type of property it features a full size refrigerator, microwave, stove, coffee maker and pots, pans, utensils, glassware and dishes. There are two large flat screen TV's, wi-fi and ample workspace and charging places for your electronics. Breakfast is complimentary. The breakfast has good variety and quality but the eggs and sausage could have been tastier. Every staff person I encountered spoke to me. When I needed directions to the Lincoln Museum they produced a pre-printed card with directions to and from and info on where to park and what it would cost. My rating of excellant is based on how it compares with other similar extended stay motels.

Room Tip: We had an end room, No. 202. There was no outside noise but we heard steps and a voice from above u...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Willco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin D, Manager at Residence Inn Springfield South, responded to this review, January 30, 2013
Thank you for taking time to respond to our questinaire. Being a new facility, we appreciate receiving feedback on both our facility and the staff that is here to make your stay comfortable. This allows us to see what we can do to make your stay more pleasureable. It is our hope that you will choose to come back and visit us again and allow us to make you fee at home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Springfield South

Property: Residence Inn Springfield South
Address: 2915 E Stanford Ave, Springfield, IL 62703-7308
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 38 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Springfield South 3*
Number of rooms: 108
Reservation Options:
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