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“Cleanliness ruined it for me.”

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Microtel Inn & Suites by Wyndham Springfield
Ranked #25 of 38 Hotels in Springfield
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Cleanliness ruined it for me.”
Reviewed October 27, 2012 via mobile

We had such a nice initial impression of this hotel, it's a shame that it didn't last. The hotel looks well kept and smelled fresh when we arrived. There are lots of great dining options in the area. The manager gave us a discount card for Smokey Bones across the street, and the food there was great. We got back to the hotel and turned down the beds and were disappointed by what we saw. The sheets were thin and stained, and full of hair. We repacked our stuff and asked for a new room. I have never had to do this at a hotel before. The new room was not a lot better. Again, the sheets were unacceptably old and spotty. We stayed because it as quite late, but I would have left altogether if it was earlier in the day. The manager has very nice, and accommodating, but it was too little, too late on such a key element for a hotel. As I looked closer at the carpet, bathroom, etc it was apparent that this hotel was not truly clean.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g-acres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
59bob, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this review, October 29, 2012
so sorry to hear your stay was not good for you would like to hear from you at 217-753-2636 ask for bob ippert gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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Additional Information about Microtel Inn & Suites by Wyndham Springfield

Property: Microtel Inn & Suites by Wyndham Springfield
Address: 2636 Sunrise Dr, Springfield, IL 62703-5680
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Springfield 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Microtel Springfield Hotel Springfield
Springfield Microtel

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