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“Outstanding stay at this hotel!”

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Hampton Inn & Suites Springfield - Southwest
Ranked #1 of 38 Hotels in Springfield
Certificate of Excellence
Rochester, Mi
Level Contributor
121 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Outstanding stay at this hotel!”
5 of 5 bubbles Reviewed May 12, 2013

Haven't stayed at a Hampton Inn & Suites for quite some time and will definitely be staying more frequently if this is an example of their properties. While the hotel was a little difficult to find, it was worth it. We were upgraded to a LARGE suite, for some reason and it was great! We could have held a party there easily. Both rooms were clean, well appointed and quiet. Breakfast was very good with lots of seating. Will definitely stay here again!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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633 reviews from our community

Traveler rating
    469
    133
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Duluth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 9, 2013

We found the hotel to be quiet, clean, and in a great location, but what really made the difference was the staff! From the front desk to the housekeeping staff to the breakfast attendants, they were attentive and friendly.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin
Level Contributor
134 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

Stay here a few times per year when visiting family. Rooms are clean, beds comfortable, and the staff is friendly. The rooms are getting a bit "worn", but still in good shape. The breakfast usually has good selection, but this particular morning the seem to be out of everything. No milk, no spoons, very few muffins, low on fruit, etc., etc. And the food staff did not seem to be to concerned about it. This is unusual as they are very good at this hotel. Will consider this just a one-time problem unless it happens on our next stay. Large breakfast area so no crowding. Overall, still a good property and will stay again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, April 17, 2013
Hi there!

Thanks for choosing us once again. We appreciate your business and loyalty as a Hilton Honors member. I'm so glad you found your accomodations comfortable, clean, and the staff friendly.

I was so disappointed to read that breakfast was not up to its ususal fair. I'm going to ensure we have necessary additional coverage, especially during our busy weekends with families etc staying with us. W won't let you down! Thank you for your comments and thanks for your loyaty.

Darrin, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florissant, Missouri, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 8, 2013

We arrived in Springfield from St. Louis before noon and checked to see if by chance a room was ready. Although one was not, it was a short drive to all the Springfield attractions. When we returned later in the day, we were surprised to learn we had a free upgrade to a suite. The room was immaculate and very spacious and bright. The hotel is close to restaurants and a short drive to shopping areas. The staff, the room, and the free breakfast made for an enjoyable stay.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Churchsinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, April 15, 2013
I'm Darrin, general manager here at the Hampton Inn & Suites Southwest. Thank you for writing a review about your stay with us here in the Land of Lincoln. We are so pleased that you enjoyed your room and appreciated the cleanliness. We pride ourselves in keeping our hotel near spotless. The next time you are in town, we hope you'll stay with us again.

Many thanks,
Darrin and the entire team at the Hampton Inn & Suites Southwest-Springfield, IL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 4, 2013

This hotel has a great location outside of Springfield, Illinois - the location is across Route 4 from Panther Creek Country Club and subdivision, so the area is generally a good, safe area. The hotel is very close to Meijer's for any needs you might have as well. The staff at the hotel is great - our most recent stay was over Easter weekend and the breakfast attendant was extremely friendly and had a basket of easter eggs and was asking children if they wanted one. The room we stay in has a small couch with a small bed that folds out from it and a king size bed - this is perfect for a one child family. The bed was very comfortable and the windows have very thick curtains for comfortable night sleep. As far as hotels go, the air unit in these rooms is hardly noticeable - I have stayed in older building hotels before and would be awakened every ten minutes when the unit kicked on, but this has not been a problem the two times I have stayed at this location. The rooms are very comfortable and spacious. They all have nice sized flat screen televisions, and the wireless internet is simple to access and is a decent speed.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, April 15, 2013
Thank you for spending your easter holiday with us here at the Hampton Inn & Suites Southwest. I'm so glad you enjoyed the easter eggs for the kids. It's just a little something our breakfast hostess loves to do during the holidays. We're so pleased you found your room to be comfortable, fitting your needs. Hampton has some of the best beds out there.

Hope we can have you back again soon. Thanks for choosing us and sharing your experience with this review.

All the best,
Darrin and your friends at the Hampton Inn & Suites Southwest, Springfield, IL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed March 22, 2013

I stayed in this hotel for a total of 4 weeks - two different rooms. Both were very noisy from the equipment - air conditioner inside and hotel utility units outside. Beds were harder than I am used to from Hampton's. Black-out curtains weren't long enough to black out outside lamps and parking lot lights. I am sure if someone gets the right room - not near the equipment - or on the upper floor - it is very nice. Breakfast area is good and people are nice there. I just didn't get lucky with the rooms. Out of the 5 hotels I have stayed at in the area it ranks at 3.

Room Tip: Don't stay in the rooms facing the outside utility equipment - very noisy.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedWombatRoadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, March 28, 2013
Hi there,

Thanks for your review! Again, I am so sorry the accomodations disappointed you. As we discussed back in December, we only have two smoking rooms in our hotel and because they are secluded to one area of the hotel, they are near the boiler room. With you prefering the smoking rooms, there wasn't much we could do. Again, I am very sorry but understood you needed something that met your personal needs.

As for our beds, they are just a few years old and are the brand and style that all Hampton Inn's have across the country. We did adjust the black out curtains so they hang just a bit lower to block out the light. I appreciate that comment as we wouldn't otherwise know.

This year we are celebrating our 10th year in business. We are so proud of our hotel and the condition we keep it in. I have some of the best staff hospitality has to offer and I do appreciate you commenting on how nice they are. As I know you will be in Springfield awhile if there is anything I can do for you, please let me know. Thanks again for your comments.

Darrin, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, IL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

As a frequent business traveler, I continue to enjoy my stays at this hotel conveniently located in southwest Springfield, Illinois. The rooms are squeaky clean, well-lit and have plenty of working space. The hotel management and staff are extremely personable and efficient. The free breakfasts are also a nice touch with a wide selection of hot and cold items freshly prepared each morning by some of the friendliest and hard working personnel I have experienced.

I will continue to stay at this hotel anytime that I am in the Springfield area whether for business or pleasure and I encourage anyone else who is in the area to give it a try. You won't be disappointed.

Room Tip: Hotel only has one elevator and it is very slow. It is also located in the middle of the building...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Springfield - Southwest

Property: Hampton Inn & Suites Springfield - Southwest
Address: 2300 Chuckwagon Dr, Springfield, IL 62711-7107
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Springfield
#1 Family Hotel in Springfield
#1 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Springfield - Southwest 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
At Hampton Inn & Suites Springfield-Southwest in Springfield Illinois,retire to your spacious guest room and surf the web with free WiFi. Upgrade to a stylish studio or one-bedroom suite for extra space, allowing you to fully stretch out and relax. Homelike amenities such as microwaves and refrigerators are available in every room. Enjoy easy access to Lincoln Presidential Library and Museum and many Lincoln sites. ... more   less 
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Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield

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