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“Stay here but bring your own pillows”

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Hampton Inn & Suites Springfield - Southwest
Ranked #1 of 38 Hotels in Springfield
Certificate of Excellence
Gurnee, Illinois
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Stay here but bring your own pillows”
4 of 5 bubbles Reviewed July 27, 2011

This is a terrific hotel. It is very clean, the employees are wonderful and the location is perfect. The rooms were spacious and we had two windows. The only problem that we had was that the pillows provide very little support. They are those really soft mushy ones where your head goes straight through down to the mattress.

The free breakfast was well presented and offered a large variety of food. It is located right off the highway near stores and restaurants, but it is set back so there is not a lot of traffic. It is quiet and comfortable. We were looking to stay away from the very busy parkways and found this to be the hotel of choice.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LJP21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, July 29, 2011
Thank you for spending your family trip with us here at the Hampton Inn & Suites Southwest. What a pleasure it was to hear how you enjoyed the accomodations and our great staff. As general manager, I've been lucky enough to work with this fantastic team for the past several years. I also have to agree, our breakfast is quite a spread! Thank you for taking the time to write this review- I'll be sure to share it with the team. I've checked on the pillow situation you commented on and replaced those pillows.

When your travels take you to the Land of Lincoln again, we'd be honored to have you and your family stay with us once more.

Many Thanks,
Darrin and the entire team at the Hampton Inn & Suites Southwest, Springfield, IL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
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English first
fountain hills, arizona
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 29, 2010

We stayed over the Thanksgiving Holiday for 6 nites. Two large windows gave us plenty of light (even though it rained most of the time). At nite, there were block-out drapes. Breakfast was basically good except for some of the hot items, most notable the biscuits and gravy (really inedible). Managers evening almost non-existent. The staff were exceptionally nice. All of the hotel was very clean. The internet worked perfectly. It would have been nice to have a walk in shower. I have a knee problem and stepping into the tub was a bit of a trick. But, all in all, we would certainly stay there again. Last year we stayed at the Staybridge next door , but the Hampton is much better.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thrillavanilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, November 30, 2010
Thank you for spending your thanksgiving holiday with us! On behavior of the entire Hampton Inn & Suites Southwest, we appreicate your business! I also thank you for the positive review. I'm glad you enjoyed your Studio Suite. It's a great value. Our managers reception was very quiet during the holiday, but most weeks its a happening place. Next time you're passing through, our team would love you to check it out again. Thanks for your business again, and we hope to see you again next year...or even sooner.
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Waco, Texas
Level Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed November 11, 2010

I brought my 3 granddaughters, ages 6 & 10 & 13 to Springfield to show them the wonderful Lincoln Museum & other Lincoln sites. We were all very pleased with the large 2-Queen Suite. The 13-yr old grabbed the the couch-sofabed since she likes to watch tv late. The girls had room to sprawl out in the living & set up their games & "beauty stuff". The bedrooms were reserved for those who wanted to sleep - me & the younger 2, alternately. We had a great pool experience - nice size in a glass-enclosed "dome". Girl at front desk even came to pick us up at train station & take us to the airport for our rent car.She was very Gracious. Hotel location is out away from sites. But that was not a big problem. All-in-all, we were more than Satisfied.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShirlM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, November 12, 2010
Thank you so much for taking the time to review our hotel. Our success truly depends on our guests getting the word out about our property. I am so glad our two room suite worked out so well for your family and its quite obvious you had a great time. Our pool is a wonderful way to relax for sure. Again, thank you for posting a review and we hope you can stay with us again soon.
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Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 9, 2010

I'm in Springfield for work probably about 4-5 months out of the year and I basically live here during that time.

The staff is extremely friendly and will always treat you like family, whether you're a "road warrior" like me or a one-time traveler in Springfield . Great breakfast, really comfortable bed and free wi-fi. They also have a fairly extensive TV channel line-up, unlike a lot of the "higher end" hotels that offer the basic networks, a bunch of sports channels, and one each news, weather, and movie channel.

The *only* negative (and this isn't their fault) is that it's a little remote. It's probably 15-20 minutes from downtown Springfield, which is where most of the attractions and the Capitol Building are. They are definitely worth the drive, though, and it's nice to get away at the end of the day.

I've never gone wrong choosing a Hampton Inn and this location definitely does not disappoint!!

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank zeldalaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, November 12, 2010
I want to certainly thank you for taking the time to review our hotel. I appreciate your kind words, especially about the staff. We truly feel that's what sets us a part from the rest. I am so glad you enjoy the breakfast as well. I agree, we are a skip and a hop away from the down town action, but we believe our service is worth it, and its pretty easy to find. Hope you can join us on an evening we host our evening reception. Available Tuesday - Thursday, we serve complimentary beer, wine, and host of snacks. Hope to see you back again soon.
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Chicago, Illinois
Level Contributor
698 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 837 helpful votes
4 of 5 bubbles Reviewed October 5, 2010

This is a fairly new hotel with ample parking spots surrounding the building. It may difficult to find initially but once there it's easy to find an easy and quick route. There is large lobby area with couches, 2 older computers with 1 printer by the windows and cookies available in the afternoon by the dining area. The pool is medium sized with high ceilings and a jacuzzi . No laundry area available to dry clothes. There were treadmills avalable although I did not avail of it. There is 2 elevators in the center of the building. Retail shops, gas stations and restaurants are all minutes away. Location is quiet and the parking lot secure.
The room we had was a 2 queen bed with sofa bed room. It had a mini fridge, microwave, 2 sinks and 1 older TV in an armoire. The room is medium sized with 2 large windows and ample lighting. The wifi worked well enough for my leisure purposes.
The breakfast was standard continental with juice, milk and coffee. They had scrambled eggs and what appeared to be white gravy with small pieces of sausage in it. ( I guess I expected more as the Hampton Inn we last stayed in had either Canadian bacon, sausage links or patties the days we were there.)
All in all our family enjoyed the 1 night stay we had in there as the hotel was new , clean , no odor with a sufficient pool and safe parking.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Big_bro_1_usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 9, 2010

We usually stay in Hamptons when traveling and this was an excellent property. Clean, new hotel. Large, clean pool. Great hot breakfast (eggs, bacon/sausage, waffles, fruit, etc.) and nice evening snacks. We thought it might be a little out of the way but it's in a nice area (pretty views of cornfields) and we had to drive to Springfield sights anyway as they are spread out. Enjoyed the nearby Steak-n-Shake, Meijers and Route 66 Drive In movies.
One little note, they did have a problem with crickets in the hotel when we were there due to all the rain they had, but they notified all the guests with a letter which I thought was very professional of them (and we really didn't see too many of the little critters).

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JMNMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review, August 22, 2010
Thank you for taking the time to post a review of our hotel. We agree, our breakfast is pretty darn great if we say so oursevles (sspecially Hampton's new WAFFLES)! On behalf of the entire hotel staff, thanks for choosing our hotel and hope you can visit again soon.

PS....The rain has subsided and so have the crickets. We acted promptly and appreciate your understanding.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City
Level Contributor
200 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed June 14, 2010

What you would expect from Hampton Inn: nice room, good breakfast. About a 15 minute drive from attractions. Restaurants nearby.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndyKansasCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Springfield - Southwest

Property: Hampton Inn & Suites Springfield - Southwest
Address: 2300 Chuckwagon Dr, Springfield, IL 62711-7107
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Springfield
#1 Romantic Hotel in Springfield
#1 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Springfield - Southwest 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
At Hampton Inn & Suites Springfield-Southwest in Springfield Illinois,retire to your spacious guest room and surf the web with free WiFi. Upgrade to a stylish studio or one-bedroom suite for extra space, allowing you to fully stretch out and relax. Homelike amenities such as microwaves and refrigerators are available in every room. Enjoy easy access to Lincoln Presidential Library and Museum and many Lincoln sites. ... more   less 
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Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield

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