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“Excellent hotel value”

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Baymont Inn & Suites Springfield
Ranked #16 of 38 Hotels in Springfield
GreenLeadersGold level
Marietta, Georgia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent hotel value”
5 of 5 bubbles Reviewed June 17, 2014

This is a relatively new, clean, well-decorated, and well-kept hotel. While not a luxury property, it is a good value with a good morning breakfast bar which includes fresh waffles. It is on the outskirts of Springfield, but conveniently only a short drive away from the Lincoln Museum and homesite, which we were in town to see.
This was my first experience staying at a Baymont Inn and I will certainly look to use this chain more in the future.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elrond418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, June 20, 2014
Dear Guest, We appreciate your business and your feedback, We are glad to learn about your excellent experience at Baymont inn & Suites, Springfield IL location. We will wait to re-host you soon. Thank you for reading and best wishes to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,199 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Newton, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 17, 2014

We visited this hotel 3 years ago & had a great experience, but boy has this place gone down hill! The entrance to the parking lot is easily missed because the sign is blocked by weeds & there's no light there at night. The hotel reeked of smoke when we first walked in, even though this is supposed to be a smoke free property. The counter is very high, which doesn't work well for anyone in a wheelchair as I am, & half of the time there isn't anyone at the desk to answer a question. We had to go down 4 different times before we could get anyone's attention. The rooms are really showing their age - peeling drywall, missing grout, missing tiles in the bathroom, plug in tub doesn't work, etc. We tried to eat the provided breakfast our first morning there, but the breakfast area is NOT handicap accessible. The counters are too high to reach, let alone see what's on them & the table are so packed in there you can't even maneuver a wheelchair through it. I had to send the kids to see what they had, then we had to try to get to the outside tables to eat, which we couldn't. We finally just ate in the lobby. There was no fruit ripe enough to eat & there was no butter. What hotel that serves biscuits, waffles, toast & bagels doesn't have butter?! When we asked the very rude attendant she practically yelled at us. Needless to say we just went to Walmart (which we had to find on our own as no one could be found at the front desk) & bought our own breakfast for the next morning. When we were leaving the room a housekeeper had her cart blocking the hallway. She wasn't just partially blocking, she was in the middle of the hall. We had to try to find her to ask her to please move the cart, and when we did she didn't even speak English! Come on people! We live in the US & housekeepers need to have basic English skills! The "fitness center" is just 2 treadmills & an elliptical machine, none of which can a handicap person use. I've never seen a hotel fitness center that didn't have an exercise bicycle. The only good thing about this place was that the pool is clean. The kids enjoyed it, but the wheelchair lift for the pool was, of course, out of order. We will never stay here again!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, June 23, 2014
Dear Guest, We appreciate your business and your feedback, We are deeply hurt to know about your dissatisfaction level. Please understand that this is a very unusual practice for us. You may find thousands of reviews on internet to learn about our commitment towards our guests. We will evaluate your feedback deep and work towards improvisation. Please do not limit yourself from being our future guest. We will wait for a 2nd opportunity to prove our commitment. Thank you for reading and best wishes to all.
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Palm Harbor, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 17, 2014

Great pillows and beds. Lovely clean hotel. The best part was the fantastic rom. The bed, pillows, sheets, etc. made our sleep fantastic.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, June 19, 2014
Dear Guest, We appreciate your business and your feedback, Your review reflects about your perfect stay at our location. We are glad to learn about homuch you liked our beds and linen quality. Thank you for reading and best wishes to all.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Springfield

Property: Baymont Inn & Suites Springfield
Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn

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