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Baymont Inn & Suites Springfield
Ranked #16 of 38 Hotels in Springfield
GreenLeadersGold level
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1,200 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Georgetown
1 review
5 of 5 bubbles Reviewed March 19, 2014

Recently stayed here 5 days and was happy with the room, the rates, the location and the cleanliness of the hotel. Which by the way was renovating while I was there. The staff was A1 in every way. Fantastic breakfasts, ate here every morning even though I had a lot of places I liked along the way to the fairgrounds. They also have a nice spacious pool and spa. Hotel is located in a safe area right off I-55. They also have an angel in the lobby watching over the hotel. I liked that! I plan on staying here next year.

Room Tip: You can get to any part of the city from here in 15 min.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, March 20, 2014
Dear Paul, Greetings, We appreciate your business and your feedback, We are glad to learn about how perfect stay you had at our Baymont Inn Springfield IL location. Indeed an A1 staff members, Perfect selection on complimentary hot breakfast items and through cleanliness makes any hotel a great place to stay. We will wait for you to return. Thank you for reading and best wishes to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque Ia
1 review
5 of 5 bubbles Reviewed March 13, 2014

We were delighted with our stay. The desk clerk went out of his way to choose a room that would be suitable for our needs, and the amenities were flawless. We'll definitely stay again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, March 14, 2014
Dear Pat, Greetings, We appreciate your business and your feedback, Your review reflects our crew members` commitment to our guests. Also It shows how perfect stay you had at our Springfield IL location. We will wait to see you again. Thank you for reading and best wishes to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Effingham, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 11, 2014

the room was not good at all for the price but the biggest thing is beware i held the room with a master card when i arrived the desk clerk asked for the card and i said i wanted to charge it to my discover card for the points he took my discover card swiped and gave me a receipt also gave me a receipt the next morning showing the charge to my discover card monday i check my credit cards and found out they charge my master card and my discover card when i called i was told by the woman at front desk that this was my fault and i will maybe see a reimbursement to my master card in 7 to 10 days her attitude was poor and also do they wait 7 to 10 days for payment on a room please beware and thanks

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy Braun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, March 28, 2014
Dear Guest, We appreciate your business and your feedback, We apologize if the reception employee was not able to address your concerns, Please feel free to get in touch at your convenience and we will be glad to help you with this. Thank you & Best Wishes to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paxton, Illinois, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed March 11, 2014

We stayed at this location with a corporate discount....and because the location was good for what we were doing. The bed was fairly comfortable, too. Unfortunately, that is about all the positives.

The person who checked us in was far from friendly (not quite rude, but close). We were unlucky enough to get a room right next to the elevator and ice machine. Nothing like getting woken up EARLY by people filling their coolers with ice. Unless, of course, you are woken up by a dog that won't stop barking...

Since we were awake, we figured we should grab some breakfast. This was - far and away - the WORST "free breakfast" I have ever seen. The room was packed - you couldn't walk anywhere without bumping into to someone or something. Much of the food was gone. There was no tongs for the biscuits and just after I grabbed one, I saw a lady manhandle about 10 of them before she settled on one. Needless to say I didn't get another one. A waffle sounded good, but I literally could not even get to the waffle corner...too crowded.

Every other time I have stayed at this property it was ok. This was our first weekend "pleasure" stay..maybe that was the issue.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review, March 12, 2014
Dear Mark, Greetings, We appreciate your business and your feedback, Please accept our apology if your stay was any less then your expectations. I see that you had many pleasant stays at our location in past but as you explained, Our staff members failed on your expectations this time. We will discuss your feedback with our employees during upcoming employee meetings to further educate them. Please do not limit your self from being a Baymont Inn Guest due to one unfortunate experience. We will wait to serve you again. Thank you for reading and best wishes to all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Springfield

Property: Baymont Inn & Suites Springfield
Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn

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