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“Candlewood Suites is excellent choice!”

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Candlewood Suites Springfield
Ranked #11 of 38 Hotels in Springfield
Certificate of Excellence
Springfield, Missouri
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Candlewood Suites is excellent choice!”
Reviewed October 29, 2010

My husband and I occasionally stay in Springfield Illinois while doing trips to/from Missouri to Wisconsin. We wanted to have a suite, so we decided to try out Candlewood and we are so happy with our experience! Candlewood is a newer hotel close to restaurants, freeway access, and gas stations. We had a queen suite, which had a separate bedroom, living area, and full kitchen with a planning desk. The suite is fairly small, but for two people, there was plenty of room. The bed was comfortable, and I really liked the heating/cooling unit being in the living area (I am a light sleeper and sometimes can't sleep due to the constant on/off noise of the a/c or heater).
The reception was very friendly as well. For a clean, comfortable, and reasonable price - Candlewood is definitely a hotel we will frequent again.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank alarones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Central Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 26, 2010

Other area Priority Club hotels wanted 25K points because they offered the usual OK breakfast so this was a deal! This place was lovely, sparkling new, and offered no breakfast but for a few bucks you could grab something in their "cupboard", which uses the honor system and make it in your room which has a nice kitchen. They do have free coffee. Would have been perfect with a free piece of fruit. We were upgraded to a suite, very nice so I could have privacy while traveling with my college age son. Great location in new area with all the usual decent places to grab a bite very close. Would be nice for long term stay, as it was intended. Awesome bed-I slept great-a big deal since my back often hurts in hotel beds!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank lisamarieFLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oklahoma city
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 4, 2009

I booked this hotel based partly on the great reviews others had given it. My cousin and I were driving Route 66 from Chicago to Oklahoma City and made this our first stop. We had nothing but problems with the property from the moment we pulled in. It was raining pretty hard, and we immediately noted that there was no covered entry as most newer motels now have to pull under to check in and unload our luggage from the car. Then the desk clerk was surly and unfriendly. I had apparently misread the motel's amenities, because we soon found out that they did not have a breakfast included, only a store to buy some supplies to fix our own in the room. And there was also no pool. The room was nice, but was very warm. The notice on the wall thermostat said that their new system knew when the room was occupied, so we were advised to wait 15 minutes before it would reach our desired temperature. After more than 15 minutes, nothing happened. I called the front desk and was advised how to set the temperature lower, but then the thermostat went blank. Before they could send someone up, the information came back on, so I set the temperature for much lower. We had to leave to meet a friend for dinner, and opened the window before leaving. On our return several hours later, the room was still way too warm. I then turned on the under the window air conditioner, which had a notice on it that the temperature on it was controlled by the wall thermostat. We went to bed then and slept poorly all night because the room was still too warm. In the morning we hurriedly packed up and got out of there. At the front desk at check out there was no "thank you for staying with us" or any nicety spoken. We left to have a good breakfast across the street at an IHOP. Never again will I even consider staying here or any other Candlewood Suites. I found it very overpriced for what was offered.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank okietraveler104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2009

My family stayed at this hotel for three nights in October of 2009 during our vacation in Springfield. It was exactly what we needed. This is a new hotel that was just opened in March so everything was new and clean. The rooms were very comfortable and quiet. We found the staff to be friendly and accomodating.

Just off the lobby there is a small pantry with various items for sale such as snack items, soda, milk, juice, cereal, ice cream, etc. You can find enough items in there to make a small meal. The prices are very reasonable. (Can of soda was 50 cents.) They have free movie DVDs to watch in your room. There is also complimentary coffee and tea. On our first night there, I was checking out the pantry while a nice lady was restocking the items. Half joking, I told her that they should have hot chocolate too. They had hot chocolate the next day. I was impressed!

That same nice lady who was stocking the pantry gave me some advice for taking the historic bus in Springfield. She even went to their business center with me and helped me print a bus schedule.

Our first night at the hotel was Wednesday evening. We found out that they had a reception for the guests and they served 3 or 4 kinds of pasta and breadsticks that was delivered from Pizza Hut. They said they have that every Wednesday (not everyday) with delivery from a different local restaurant. Free soda and water too.

We used the small kitchen in the room everyday to make breakfast and sometimes an easy supper. It has a full size refrigerator, microwave, two burner stove, and dishwasher. It comes stocked with dishes, kettles, silverware, and misc utensils. Everyone may not use the kitchen as much as we did, but we enjoyed it.

This hotel does not have maid service everyday but it was not a problem for us at all. We simply made our own beds and took our small amount of garbage and recyclable items to their handy garbage/recycling station located by the elevator. You can ask for fresh towels at the front desk if needed.

This hotel doesn't have a pool, but it does have a small gym. It also has complimentary laundry facilities with multiple washers and dryers, which I noticed were popular.

If I could change one thing about the hotel, I would put at least one more chair in the room to use by the table if you eat in your room. We had four people and could have used more chairs to sit on to eat. That was a minor inconvenience compared to the other great things with this hotel.

We paid only $82.99 a night. What a bargain! We would definitely go back again.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jetson930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kyfusion
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 12, 2009

This is a newer hotel and it shows. We found the staff to be wonderful, and the rooms to be roomy and clean.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kyfusion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, AZ
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 17, 2009

Nice room, nice people, intermittent internet but stay somewhere else if you are looking for daily room keeping, & free breakfast. It was close to most of the attractions and a good variety of restaurants. Caldlewood Suites was a little overpriced in comparison to other suite hotels. I would recommend this hotel with explanation of the above notes.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank dalichandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
260 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed July 11, 2009

This hotel still has a whiff of new paint smell, and it's spotless throughout. Exceptionally good bed with a choice of feather or foam pillows. Helpful staff. The in-room kitchenette makes the hotel comfortable for a longer stay. Full-size refrigerator, two-burner cooktop, large microwave, four-cup coffeemaker, and full-size dishwasher. Fully equipped with dishes, pots and pans, kitchen knives and tools, and silverware. Dishwashing liquid and dishwasher packets provided. No daily maid service, but you can swap linens or towels at the front desk. In-room DVD player with DVDs you can check out at the front desk. No pool, but a good exercise room and complementary guest laundry facility. A first-floor "pantry" room offers food from frozen dinners to sandwich components to fresh fruit 24-hours a day at what seems to be very little markup. No complementary breakfast, but free coffee is always available in the pantry. Hotel is located about a block from the interstate, but it's only 10 minutes to the state capital. Applebee's, I-HOP, a Mexican restaurant, Red Lobster and a ribs restaurant within a block. Appreciated the quiet. Limited hallway noise gets in, but there's no room-to-room or highway noise. Good shower with enough water flow, and bath towels that are fluffy rather than the sandpaper towels most hotels offer. If your long-term stays are at the depressing Extended Stay hotels or the oftentimes worn-out and seedy Comfort Inn and Suites, this is a superior alternative.

  • Stayed July 2009, traveled on business
    • Value
    • Location
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Helpful?
4 Thank biztravelerChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Springfield

Property: Candlewood Suites Springfield
Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
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