Furnished to a decent standard
Very clean and well maintained
Couples should pick a room over a suite
3 star apartments are good
Go for B&B over half or full board
Good for couples but seemed family friendly too
Not much for older kids to do in this hotel or Sissi in general - think carefully before taking older kids and teens.
We booked this hotel very late in the day (5 days before departure) using Travel Republic, and got a slightly reduced room rate. On arriving, we were advised by the Manager that there was a problem with our room in that owing to our late booking, they did not have a double room available the following night & would have to accommodate us in the apartments attached to the hotel for a night - as such, we were given a free upgrade to a suite for the remainder of our stay, and a free evening meal (we booked B&B only), which I felt was good recompense for the minor hassle. This also means that, perhaps uniquely, I can review the self catering apartment, double room, & suite in the course of a weeks stay!
Firstly the self catering apartment - considering these are 3* rather than the 5* the hotel itself claims, and given previous experiences of "Mediterranean 3 star" I was pleasantly surprised. It was very clean & well maintained. The furnishings were in excellent condition & recently decorated, air con was fitted in the bedroom & worked well, and the main balcony (whilst not having much of a view) was lovely with wooden railings and well maintained flower boxes. There was a small separate balcony to the bedroom as well. There was a key operated safe & a small TV/DVD unit. The kitchenette had a reasonable range of cutlery & crockery, a fridge & a 2 ring electric hob. The one downside was definitely the bathroom, which was so small that I couldn't stand in the shower with the curtain closed without wearing it as a cloak! At 6 foot 1 and 15 stone, I am probably slightly larger than average, but not outlandishly so!
The double room & suite are quite alike, except that the suite was longer and had a sliding glass divider with a separate good quality sofa bed. The suites have a ground level entrance with a small patio area for each suite & a couple of small pools outside for the use of the suites. There are 2 of these small pools; the one by our suite was in shade for 95% of the day and therefore sadly cold & completely unused. The patio areas and pools for the suites are not self contained and are overlooked by the stairs to the rooms and therefore not very private at all.
My advice if you are going as a couple is definitely to go for the room rather than the suite, which although smaller, had a nice balcony overlooking the main pool that was far more private.
The suite came with complimentary spa robes and slippers which the room did not, but you can hire these for e2.50 per day, so not a major enticement! The fittings in the room/suite were to a high standard with a small flat screen TV offering a couple of English language news channels (I found Sky News & CNN). The air con was remote controlled and worked well, the decor and lighting was minimalist and stylish, the fixtures and fittings were of good quality and there was a very secure electronically coded safe. The mini bar was ice cold, although the tariff was such that I drank nothing from it, and smuggled a few cold cans in from the local supermarket when I fancied a private beer. The management should think about this seriously - if they reduced the prices I feel sure they would sell more.
The bathroom was spacious and well appointed - the shower worked well and was over a standard bath in each case - I would have preferred a more luxurious shower and no bath, or some type of "luxury" bath that there was a point to having, but this is a minor note! In terms of sleeping, the rooms were superbly well insulated from outside noise. The suite bed was a king size, and I think the room was as well. Another small minor moan here - there were no spare pillows in the room, maybe they would have been supplied upon request, but that is not the point, and I ended up folding my one pillow in half to sit up and read - not a major niggle, but a small point of detail!
The public areas including the bar, main pool etc... were very nice, beautifully maintained, and not overly busy - it was never hard to get a sunbed. The drinks & snacks are a little expensive, but not ridiculously so - there was a very good range of soft drinks, which pleased my partner who is virtually tee total, and the range of alcoholic drinks was also good, which pleased me! Prices were maybe 10-30% higher than the bars in the village, which I didn't feel was excessive and we used the bar regularly as a result. The barmen were both nice lads and served the drinks well, always using the right glasses, the right amount of ice etc... and as a former bar manager myself, I appreciated this.
There were a few li-lo's and some books kicking about for general use, which I thought was really nice & we left a couple of books we took with us to continue this. The ambiance around the pool in the day was very relaxed - very little "social chat" between guests, so if you want a quiet and private getaway, this is a good place for you. There were a few families there with children, who were all well exceptionally behaved (far more than I was at any of their ages I'm sure) and none were of the "wailing banshee spoilt chav" variety. It was getting busier with families as we left, so avoid peak school holidays if you want a really quiet time.
The hotel has a cosmopolitan range of customers - I heard at least 3 other languages being spoken by the guests, and as such, I understand that their food offering must cater to all of these - the one other area of disappointment at breakfast was the quality of the meat - both hot (sausages, bacon) and cold (ham etc...), this seemed to be of about the cheapest variety available. However, both brown and white sliced bread was available for making toast, so something has changed recently from a previous review!
If there was one big, massive & unforgivable let down about the place, it was the breakfast drinks - there was only one type of "juice" and that was some type of orange squash, and the coffee was vile, weak and quite possibly instant. I stay in UK chain hotels for work a few times a year, generally in the £45-£90 a night bracket, and have never been served anything other than ground coffee, and had a choice of juices, which were always pure juice - if the likes of Travel Lodge and Premier Inn can get this right... Thankfully, there is a Greek coffee shop 300 metres down the road, which was my first port of call every morning for a freshly made Greek coffee at a bargain 1 euro!
I was glad we picked B&B over half board as there was plenty of local choice for food; "Mike's Place" was definitely the pick of Sissi cuisine as much of the food is grown organically by the owner on his farm. Buffet dinner at the Angela can be had for 12 euros, which is cheap enough to not bother booking half board and giving yourself options. We ate at the Angela once, on BBQ night - the BBQ food was nice, the main buffet food was OK - nothing special. If I was running the place, I would be tempted to up both the standard & price of the cuisine - if it was 50% more expensive but of a 50% higher standard, we'd have eaten there more than once rather than walking into the village.
In terms of service, the staff were pleasant and polite and spoke good English - 2 of them were English, which definitely helps in that respect I'd imagine! The service never disappointed, but neither did it "wow" us - I never had a magic moment when I thought "this is the life".
In summary, the fixtures and fittings are about on a par with a UK 4 star, the service is on a par with a good branch of your local Premier Inn, and the food is a bit basic - do *NOT" go to this hotel expecting a "true 5 star experience" - and this is not me being harsh or picky or hard to please, I think I have read this about every Greek Island 5 star hotel? What you have to bear in mind is that you can get a week at the Angela for the cost of a weekend in a UK 5 star, so go, like we did, expecting to get what you pay for, and you will be more than happy with your stay. It is a spotlessly clean, tranquil and relaxing place to stay on the outskirts of a nice quiet village.
- Official Description (provided by the hotel):
- Need a Relaxing Getaway... ... A new hotel in the village, Sissi, on the North coast on the island of Crete, between Heraklion and Agios Nikolaos. Centrally located yet close to the beach, the hotel provides tasteful modern accommodation and great care taken to create a friendly, tranquil atmosphere in stylish surroundings. Choose from a range of spacious room types each with its own unique style, relax on a sun-bed by the swimming pools with a cocktail from the Aqua Bar or treat yourself to an invigorating outdoor Jacuzzi before indulging yourself in the Wellness centre and Spa. Try the a la carte menu at the poolside restaurant or while away the evening with a cool drink by candlelight in the Night Lounge Cafe. ... more less
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- Also Known As:
- Angela Boutique Hotel
- Angela Hotel Boutique
- Angela Sissi
- Angela Suites Boutique Hotel Crete/Sissi