We visited Castello Village Hotel for two weeks together with our grown up kids and their grandparents.
The hotel is very good located and we got two big apartments with a great view over both the pool and the ocean. We had ordered half board for both weeks The food and the service in the restaurant was very good and especially our waiter, Dimitris, was very excellent. Always present and very serviceminded. The table was always ready for us and he treated both the young family members as well as the grandparents with great respect.
The cleaning was great and a special thanks to our special cleaning woman Aggela for her hard work and smile on her face. It’s one of the best experiences we have had. If you ever come to Denmark Aggela, I have a job for you :-)
The staff in the reception was very helpful and a special thanks to Chrisa and Nikos for making our stay a good experience.
One thing we need to complain about though. The animator, Ahmed, was not our cup of tea. Very loud and did certainly not meet the standard of professionalism we meet from the rest of the staff.
The bar in the evening was also staffed with a very loud waiter and again this should be changed.
All in all a very nice place and the small town Sissi was a nice surprise as well.
- Official Description (provided by the hotel):
- Located in the picturesque seaside village of Sissi, Castello Village is a bungalow-apartment complex, built around a series of pools and bars. The buildings are laid out like a village, with each studio and apartment self-contained for privacy and comfort. Constructed in a traditional Cretan style, the resort has colourful buildings, abundant gardens, sundrenched terraces, panoramic sea views, and an imposing mountain backdrop.The resort is famous for its friendly, attentive staff, who are always on hand to meet guests' needs and make sure they enjoy their stay. It is a family hotel, where your children can enjoy every minute of their holidays, in a safe environment, attended by qualified staff.With delicious food, a warm, relaxed atmosphere, and a day-and-night programme of activities and entertainment, Castello Village is the perfect destination for a relaxing family vacation or a romantic holiday.Yet the resort is only a few steps away from the centre of the lively village of Sissi, with its numerous bars, coffee shops, tavernas, restaurants, souvenir shops, and boutiques.With personal service from a modern management team and fully trained staff, guests can be assured of the highest standards of comfort, relaxation, and enjoyment at this popular holiday destination. ... more less
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- Also Known As:
- Castello Village Sissi
- Castello Village Resort Crete/Sissi