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“Excellent Couples Hotel”

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Castello Boutique Resort & Spa
Ranked #1 of 18 Hotels in Sissi
Certificate of Excellence
Falkirk, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Couples Hotel”
Reviewed June 30, 2013

We have just returned from Sissi after spending our honeymoon at the Castello Boutique. This hotel is tailor made for a relaxing, hassle free holiday with a touch of luxury. The staff definitely make the experience special with their positive, friendly attitude,
It's rare that I would ever consider going back to a hotel a second time but in this case I believe we will be back at some point in the future.
All in all a great experience

Stayed June 2013, traveled as a couple
Helpful?
5 Thank paulmutch86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Normanton, null, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 27, 2013

We have just returned from a weeks stay at the Castello Boutique Hotel where we celebrated our wedding anniversary. We could not have chosen a more perfect hotel to stay, all the staff were very friendly and professional, if you want a holiday to remember in a special hotel in a great location then look no further, we will definitely be returning to the Castello Boutique.

Room Tip: Upgrade to room with private dip pool
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JohnDen106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2013 via mobile

I have not written a review on here before, but feel compelled to do so after such an amazing holiday. Castello Boutique is a perfect romantic, relaxing and luxury hotel. It's small enough to be intimate, but large enough to have your own space. The staff are by far the hotel's greatest attribute. Rodica made sure the room allocation was perfect, Nikos was efficient and lovely, and George was a 'star' waiter. Evangelo, the hotels barman not only made the best cocktails imaginable but also kept us entertained throughout the whole stay. The food, the pool, the rooms, the decor, the spa treatments were all equally impressive - what more can I say... I would pay to go back next week if I could. As for Sissi, it's great for couples and if you like small and traditional it is ideal.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank Tim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 24, 2013

After just coming back from a week spent at the Castello Boutique, I can honestly say this is one of the best hotels I have ever had the pleasure of staying in.
Right from the very start, the hotel sets itself apart with great touches like a warm welcome, a glass of fresh orange juice and then a generous selection of cold meats, salad, olives and a bottle of red wine awaiting us in our room.
On the subject of our room, it was incredibly clean, with a modern decor and excellent walk-in shower. We also had an amazing terrace balcony with incredible views of the surrounding mountains, the elegant Orthodox church nearby and the blue sea horizon in the distance. It is well worth paying extra for the honeymoon or junior suites, as you get a much larger balcony for private sunbathing throughout the day, as well as the excellent added feature of the outdoor hot tub Jacuzzi!
After feeling suitably relaxed, we were also in with a treat for breakfast and dinner. We had booked half board, and every day the menu was completely different for both meals with a fantastic selection of local delicacies and dishes cooked beautifully. We particularly enjoyed the Cretan honey, Greek salad, feta cheese, Cretan olive oil - too many to list! I certainly think the food was the standout of the hotel, alongside the fantastic service of the waiters and warm, friendly service of the head waiter, George.
Nothing was ever too much trouble for any of the staff. The cleaners did an excellent job of keeping the entire hotel spotless, the barman always greeted us with a friendly smile, the lady at reception was wonderful and always remembered our earlier conversations in the week. It's little things like this that really makes this hotel extra special.
Sissi is an excellent location too. It is very sedate and peaceful, so ideal for couples, older people or those with young children. The harbour is particularly beautiful, and there are many authentic bakeries, restaurants and kebab shops to choose from.
When we sadly had to leave, we were given the friendliest of goodbyes from all of the staff, including the very professional manager, Nikos. As a result of this, we would not hesitate to recommend this hotel to anyone. We can't stop raving about how great it was!

Room Tip: The rooms facing the church enjoy more sun and a more scenic view. The honeymoon suite has a superb...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Adrianv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 22, 2013

We stayed here for a week at the end of May. We found the hotel to be really good, equivalent to a good 4 star hotel. The staff are friendly and efficient, rooms very nice, and the service very friendly and good. The pool is a good size and when we were there, enough loungers for everyone. Sissi itself is a lovely laid back village. We opted for B & B and had lots of good meals in the village, prefering to support local businesses and go to lovely family run tavernas. There was a mess up with our room the first night, and tired and stressed as I was upon arrival, it didn't go down well, however, I can vouch for the fact that the staff are very concerned about good service and customer satisfaction. They made amends, and seemed genuinely concerned, so that's fair enough, mistakes happen. The treatments in the spa were good, I had a couple of very good massages and a nice facial there. The therapists are good, experienced and professional. Yes the church bell ring is super loud, but this was no problem, it's nice being in the village community. Breakfasts were of a good standard. A great choice for a holdiday, the people in Sissi were lovely and this is a very good hotel. We will return........

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank A_BNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 20, 2013

Sissy - a small village, but very nice and cozy. Clean air and fresh food, friendly and good-natured people, as well as the beauty of the mountains and the sea struck at once.
In short, stay in the hotel we loved: in the morning we met a nice girl Mary and settled in a room before the set time. The room was waiting for a bouquet of flowers and a bottle of wine. Room left a good impression: spacious and bright, with everything you need.
 The hotel serves a good breakfast and dinner, especially pleased dishes from the chef. And for lunch you can always reach one of the many pleasant restaurants and cafes located right next to the sea.
It is worth noting friendliness and willingness of the hotel staff to resolve any issue. Especially worth mentioning Mr. Nikos, George and Mary. Thank you for the warm welcome and friendly attitude. We will remember you for a long time.
The only disadvantage - is the distance of the hotel from the sea. Had to walk 15-20 minutes to the nearest beach or lie by the pool. But it's nothing, because we knew that the hotel is on the second line. A poolside pleased with the delicious and refreshing cocktails from the bartender. And in general, do not spoil the experience of staying in a hotel.
Especially pleasant surprise approach of the staff to organize our wedding ceremony. Thank you so much for the beautiful wedding ceremony, as well as for the preparation for it. Perfect dinner after the ceremony and a great breakfast. We are very pleased that such an important and solemn moment in our lives noted in this hotel. Next year will definitely come here for the wedding anniversary.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SergeyBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 15, 2013

Just returned from a week at the Costello boutique resort, it was wonderful, the hotel is beautiful and the staff are some of the friendliest I've ever met, nothing was too much trouble. Our room was very nice a superior room much larger than most hotel rooms and kept spotless by the tireless housekeeping staff. We did'nt venture far as I was travelling with my 78yr old mum who had the best time she tried to persuade me she didn't drink rum, I can tell you with some degree authority after one of Angelo's shots she does!! We were made so welcome as was everyone else. I wouldn't hesitate to recammend this hotel if you want a pretty, relaxing, quiet resort with good food and good company you couldn't chose better.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank june509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castello Boutique Resort & Spa

Property: Castello Boutique Resort & Spa
Address: Papatheodorou, Sissi, Crete 724 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Family Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Spa Hotel in Sissi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Official Description (provided by the hotel):
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Crete/Sissi

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