We were visiting the zoo and looking for a room that could fit 4 adults and 3 kids. We booked a 2 room suite with 2 double beds and one sleeper sofa. I asked on the phone if they were queen beds and the gentlemen said yes. When we got to the room they were double beds. Also, the room was very musty smelling and warm. We cranked the air up, and several hours later the room was still warm and humid. Went down to front desk and asked for more towels and someone to fix the air. Maintenance came up about 20 mins later and messed with air. Said it should get cooler. We couldn't use any sheets all night as it was so warm in our room. By morning it had only dropped 1 degree. Also, never got the towels I asked for. Food was okay at restaurant, but took a very, very long time to make. Pool is nice, but cold. No towels in pool area, asked for more, never got any. Breakfast is not included and is $15 for adults. Didn't try it. Went to Jimmy's Egg. Would highly recommend that, very good food and good prices. Also, something else that is really weird about the hotel is that there are no stairs inside for public use, so if you aren't staying on the first floor, you have to wait for the elevator every time. Several other little things I could complain about, but not worth it. I would stay somewhere else for the money. When I complained at front desk at checkout, they did give me half off the room, which was nice.
- Official Description (provided by the hotel):
- Welcome to the Aksarben Suites Omaha featuring all-suite rooms, with separate living and sleeping rooms, complimentary wireless internet and parking, a complimentary 5-mile radius shuttle, contemporary fitness center with indoor pool and whirlpool spa. We are located just minutes from Downtown Omaha, right off I-80/I-680, with convenient access to all of Omaha's top destinations such as; Aksarben Village, Stinson Park, Ralston Arena, Fun Plex, Westroads Mall, Regency Court, One Pacific Place, Village Pointe, Boystown, Nebraska Furniture Mart, Omaha Community Playhouse, University of Nebraska Omaha, College of St. Mary's, Bellevue University, Creighton University, TD Ameritrade Park, CenturyLink Center, Omaha's Children's Museum, Holland Performing Arts Center, Joslyn Art Museum, Durham Western Heritage Museum,Lauritzen Botanical Gardens, the Henry Doorly Zoo, and Omaha's Old Market district. We are also minutes from the nearby medical district: University of Nebraska Medical Center, Alegent Creighton University Medical Center, Bergan Mercy Medical Center, Children's Hospital, Methodist Hospital, Immanuel Hospital and the Lied Transplant Center. We look forward to having you as our guest so stop on in and we will have a world famous warm DoubleTree Cookie waiting for you! ... more less
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- Also Known As:
- Doubletree Suites By Hilton Omaha Hotel Omaha
- Doubletree Hotel Omaha
- Doubletree Omaha