Something is just a bit disjointed about the service. Starting with a desk staff that is a bit weak in experience and hospitality when checking in. Then the breakfast (a large restaurant with many tables and far few staff can leave you standing in the morning with quite a number of business people needing to get in and out...but that won't happen. Tables not cleared, backed up checkout, the cashier running takeout orders from the back room. Then the breakfast buffet...hmmm. Not great. Hot foods, not too hot, limp and greasy bacon, overdone and cooling potatoes. Limited array of fruit. Costly too. This nice facility needs a major staff overhaul before I try it for business again. Rooms are clean and well appointed. WIFI is free and works well. Housekeeping does a good job.
- Official Description (provided by the hotel):
- Welcome to the Aksarben Suites Omaha featuring all-suite rooms, with separate living and sleeping rooms, complimentary wireless internet and parking, a complimentary 5-mile radius shuttle, contemporary fitness center with indoor pool and whirlpool spa. We are located just minutes from Downtown Omaha, right off I-80/I-680, with convenient access to all of Omaha's top destinations such as; Aksarben Village, Stinson Park, Ralston Arena, Fun Plex, Westroads Mall, Regency Court, One Pacific Place, Village Pointe, Boystown, Nebraska Furniture Mart, Omaha Community Playhouse, University of Nebraska Omaha, College of St. Mary's, Bellevue University, Creighton University, TD Ameritrade Park, CenturyLink Center, Omaha's Children's Museum, Holland Performing Arts Center, Joslyn Art Museum, Durham Western Heritage Museum,Lauritzen Botanical Gardens, the Henry Doorly Zoo, and Omaha's Old Market district. We are also minutes from the nearby medical district: University of Nebraska Medical Center, Alegent Creighton University Medical Center, Bergan Mercy Medical Center, Children's Hospital, Methodist Hospital, Immanuel Hospital and the Lied Transplant Center. We look forward to having you as our guest so stop on in and we will have a world famous warm DoubleTree Cookie waiting for you! ... more less
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- Also Known As:
- Doubletree Suites By Hilton Omaha Hotel Omaha
- Doubletree Hotel Omaha
- Doubletree Omaha