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“Hard beds! Nice pool. Staff seemed to wish they had another job.”

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AmericInn Hotel & Suites Omaha
Ranked #31 of 82 Hotels in Omaha
Certificate of Excellence
Reviewed August 20, 2013 via mobile

The beds were so hard we were suppose to stay two days, but had to check out early. I slept on the floor instead of the bed. We had a suite. It was nice. Loved having two rooms and two televisions. It's the only way to go with kids. Some peeling paint and stains on the carpet, but overall not too bad. Staff not so friendly. The only person with a smile was the maintenance man. He was super nice. The pool area is new and nice. The free breakfast was nice. This property could be a five if they would fix the beds and get the staff to be a little friendly.

  • Stayed: July 2013
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Thank JenJen123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded August 23, 2013

We've received such rave reviews about our brand new Serta Perfect Sleeper beds!

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Reviews (249)
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176 - 182 of 249 reviews

Reviewed August 17, 2013

The last time I stayed at this property was several years ago when it was a Hampton Inn. I had never stayed at an AmericInn and unfortunately I guess I expected the same experience as when it had been a Hampton.

The room was nice and roomy -- especially since we had a King Suite -- and the price was very reasonable, but it fell down in some of the details, such as a shower head that sprayed wildly. The breakfast selection was also minimal and not kept stocked very well (bananas turning black, etc.).

I guess I would stay at an AmericInn again, but only if the price were low and I was not looking for a top-level experience.

  • Stayed: August 2013, traveled with family
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Thank Doug G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded August 19, 2013

Maybe it's all in the name, but our brand new indoor pool, spa and guest laundry are terrific additions to this property that were not here when it was a Hampton.

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Reviewed July 16, 2013 via mobile

Quoted a descent rate as a walk in which sometimes gets outrageous. This was a last minute stay and front desk was very cordial. I stay in hotels all week and always enjoy AmericInn. Solid breakfast in morning for sure!

  • Stayed: July 2013
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Thank Dittmerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded July 17, 2013

It was a pleasure having you stay with us! Please return to enjoy our new indoor pool and spa upon completion.

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Reviewed July 2, 2013

We stayed here for a long weekend and had a great experience. The room was clean and comfortable and the staff was friendly. The free breakfast was great, better than most hotel breakfasts. Will definitely stay here again.

Room Tip: Request a room on the north side if you a light sleeper.
  • Stayed: June 2013, traveled with family
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Thank girlstar159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded July 8, 2013

You'll have to come back when our new indoor pool and hot tub are completed!

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Reviewed June 25, 2013 via mobile

The people are helpful, the extended suite is awesome and the low price is great, but we found a beer cap in the bedroom and a earplug in the messy fold out bed, we use our own covers in hotels so it wasn't too bad, also we where a walkin with no reservation at 300 am with all the other hotels in town fully book due to the weather knocking out the power to half of Omaha.

Ps google maps is wrong go past duke st after exiting fwy, entrance is on right, otherwise you are forced onto fwy for a 3 mile loop

  • Stayed: June 2013
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Thank Ybbob024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded June 26, 2013

We really want you to return when our pool and hot tub are finished - give us a call.

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Reviewed June 16, 2013

My Son & I recently stayed at this Hotel for a Baseball Tournament. The hotel had recently been acquired and is undergoing some renovation. The hotel provide us a place to stay near my Son's baseball games and was located near many places to eat with easy access.

The staff is very friendly and helpful and was the standout element of our stay.

  • Stayed: June 2013, traveled with family
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Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded June 18, 2013

We loved having you stay with us! Please come back when our new indoor pool and hot tub are completed.

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Reviewed June 12, 2013

Make sure that you get a room on the north side of the bldg because the south side is along a very busy & noisey street. Free breakfast was excellent, lots of items to choose from. Pool was under construction...

  • Stayed: June 2013
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Thank ls66611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this reviewResponded June 13, 2013

Thanks for staying with us! Please return to enjoy the new indoor pool and hot tub due to open sometime this summer...

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Additional Information about AmericInn Hotel & Suites Omaha

Address: 9720 W Dodge Rd, Omaha, NE 68114-2325
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Omaha
Price Range: $93 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Omaha 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the AmericInn Hotel & Suites! We are located just off 680 and right across the street from the Westroads Mall. We have 120 guest rooms and suites and our fantastic location, excellent service and amenities make us second to none in Omaha. Come check us out today! ... more   less 
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Also Known As:
Hampton Inn Omaha - Westroads Mall Hotel Omaha
Omaha Hampton Inn

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