We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Fairfield Inn & Suites Omaha Downtown
Nearby Hotels
$140
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$123
$116
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$79
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$137
$125
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$67
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$129
$110
Preferred Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$159
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$181
$163
Hilton.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
$149
$139
MagnoliaHotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$129
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (237)
Filter reviews
237 results
Traveler rating
107
70
40
13
7
Traveler type
Time of year
LanguageAll languages
107
70
40
13
7
Show reviews that mention
All reviewsfront deskold marketshuttle driverthe college world seriesfree shuttlewithin walking distancebaseball stadiumlate at nightvery pleasant stayhotel shuttlemarket areanight staycreighton universitywould definitely stay here againbeds were comfortableclean hotelcenturylink center
Filter
Updating list...
156 - 161 of 237 reviews
Reviewed June 4, 2013

I've stayed in this hotel several times because of it's proximity to the airport. I've always been pleased with my room and the front desk staff has been extrememly friendly and helpful. There is a free shuttle to the airport, which is a plus. But if you don't have a car there is very little within walking distance and there is no onsite restaurant. There is a little "market" area in the lobby where you can by some packaged food. The free breakfast is not bad, and free internet is nice too.

Stayed: May 2013, traveled as a couple
Thank RickDonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMAFD, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this reviewResponded June 6, 2013

Thank you for your recent stay at Fairfield Inn and Suites Omaha Downtown and for taking the time to write a review regarding your stay! We appreciate guest feedback!

We are so happy to hear that you enjoyed your stay overall. We appreciate your comments on the great service you received overall. I wanted to additionally inform you that there are (4) restaurants within immediate walking distance from the hotel (Union Pizzeria, The Blatt, Good Night's Pizza, & Old Mattress Factory Bar & Grill) then there is a McDonalds's/Subway and the entire Old Market just a quick complimentary shuttle ride away! Our complimentary shuttle goes within a 3 mile radius of the hotel including Eppley Airfield, Henry Doorly Zoo & MORE!

Thank you again for your time in completing a review from your stay with us! We hope to see you back again soon!

Yours in hospitality,
Vernetta B. Kosalka, MOL
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

Average room in good condition. Near the ballpark. Close to the airport is a plus. It was helpful to return the car the night before we flew home, as the rental companies don't open until 6 am, not enough time to return and get on a 7 am flight. There were train tracks directly in back of the hotel, and freight trains did come by during the night. Staff make this place worthwhile.

Room Tip: Rail line at back of hotel, trains come thru in the night.
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tree56LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMAFD, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this reviewResponded June 6, 2013

Thank you for your recent stay at Fairfield Inn and Suites Omaha Downtown and for taking the time to write a review regarding your stay! We appreciate guest feedback!

We are so happy to hear that you enjoyed your stay overall. We appreciate your comments on the great service you received overall and I am so glad to hear that our shuttle service was convenient and aided in accomplishing your goals.

Thank you again for your time in completing a review from your stay with us! We hope to see you back again soon!

Yours in hospitality,
Vernetta B. Kosalka, MOL
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

The hotel is located in downtown just a block from the baseball park which was awesome. The lobby is bright and welcoming. The room itself is ok but the bathroom was not very clean. I found several hairs in different spots in the shower and bathroom. The heater didn't work so well. In the morning the front desk is also the van driver, so no one could answer the phone when I called down. Breakfast is basic nothing hot, rather all cold food.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMAFD, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this reviewResponded April 30, 2013

Josh,

Thank you so much for your review of your recent stay at the Fairfield Inn & Suites Omaha Downtown. We truly value your feedback and comments like yours enable us to improve the quality of our product and services on a daily basis. I’m disappointed to learn that your bathroom was not pepared properly for your arrival. In order to properly follow through with your observation, it would help to know your guest information so we may follow-up with our team members. Please take a few moments to email me at vkosalka@fhginc.com with this information.

This is great feedback for our hotel team and we will be sure to share your comments with them. Thank you again for your time in completing a review from your stay with us! We hope you will give our property another chance. I would personally like to offer you a complimentary upgrade we hope to see you back again soon!

Yours in hospitality,

Vernetta B. Kosalka, MOL
Assistant General Manager
vkosalka@fhginc.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

We stayed a short night here as we arrived late and had to be at the airport VERY early the next morning. I thought the staff was friendly. The room was TINY, the bathroom could have been cleaner. The shower may have been falling apart. . . and the tile was kind of dirty. One side of the hotel is in a scary part of town, but you wouldn't know it from looking at the way the main entrance faces. For a short night, it was OK, but I don't know if I would stay again given the selection of much nicer hotels in Omaha.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMAFD, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this reviewResponded April 30, 2013

Lindsay,

Thank you so much for your review of your recent stay at the Fairfield Inn & Suites Omaha Downtown. We truly value your feedback and comments like yours enable us to improve the quality of our product and services on a daily basis. I’m disappointed to learn that your bathroom was not pepared properly for your arrival. In order to properly follow through with your observation, it would help to know your guest information so we may follow-up with our team members. Please take a few moments to email me at vkosalka@fhginc.com with this information.

This is great feedback for our hotel team and we will be sure to share your comments with them. Thank you again for your time in completing a review from your stay with us! We hope you will give our property another chance. I would personally like to offer you a complimentary upgrade we hope to see you back again soon!

Yours in hospitality,

Vernetta B. Kosalka, MOL
Assistant General Manager
vkosalka@fhginc.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013 via mobile

Our trip started with arriving only to find the type of rooms they guaranteed weren't available after all. They told us they did have some like we wanted but were holding those for someone else. Never mind that we called over 1 month prior to prearrange it all. After much haggling they did offer to give us an extra room. During check in we were never told anything about parking. When we arrived back at the hotel at 9pm the parking lots were all full. That of not only the Fairfield bit also what appeared to be that of the Holiday Inn Express next door. We pulled in a spot someone was leaving out of not noticing that hanging from a rope 3 inches from the ground about 6 spaces down was a sign that said no overnight parking or your vehicle would be towed. Of course we walked out the next morning to find this. We went back in to a very unhelpful weekend desk attendant with an attitude. Yes, I was upset but she was not trying to make it better and just kept saying there was nothing she could do. She supossedly didnt have a number even. Once we found the number we called to find it was going to cost me $200.50 to get it out and really they were closed until Monday at 9am so only if she had a driver going by the office could I get my vehicle. The hotel in no way offered to assist with getting my vehicle back. They wouldn't even let me cash a check when their ATM decided not to work. When I checked in neither I nor my parents who were also staying there were told anything about where to parlor rather not to park. Yet, the tow company told me they are suppose to tell customers or have something up in their lobby indicating people will get towed if they park in certain places.

My recommendation, just don't stay here unless you want to risk being stuck for extended days. Go somewhere else. The tow company said the Holiday Inn Express gives a tag to put in your car. Seems like a quick easy fix but one the Fairfield obviously doesn't care about.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lynette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OMAFD, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this reviewResponded March 19, 2013

Thank you so much for your review of your recent stay at the Fairfield Inn & Suites Omaha Downtown. We truly value your feedback and comments like yours enable us to improve the quality of our product and services on a daily basis.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews