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“Good for the price. Great location.”

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Sleep Inn, Inn & Suites Omaha
Ranked #59 of 82 Hotels in Omaha
Reviewed July 16, 2014

Good basic level motel. Great location for Eppley Airport, TD Ameritrade Park, or the CenturyLink Center. We stayed here for the Big Ten baseball tournament May 24th and 25th of 2014. Easy to get to from TDAmeritrade. Our room was clean but rather small. We did not experience any noise from the thin walls as some reviewers had. Typical basic free breakfast. I do not travel to stay in motels. This one filled our needs.

  • Stayed: May 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank HuskerMark08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded July 18, 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Marge Daniels
General Manager
Sleep Inn & Suites Omaha
402.342.2525

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 - 119 of 183 reviews

Reviewed July 9, 2014 via mobile

Motel is in an area near downtown and also near the airport. Guess you pay for that convenience. The front desk personnel were very nice and efficient. The room is adequate size, the bed comfortable and clean and the free breakfast isn't bad. A courtesy paper is available in the lobby. But the walls were thin. I could hear the traffic on the street like it was in the next room and I could hear through the walls when the guest in the next room ran his electric shaver. The TV didn't work but I got in late and was too tired to care. There is a shower (no tub), no fridge or m'wave, and there is an in room safe for which they charge you $1.61 per night whether you use it or not. There are a number of motels in the area. Try another one.

Stayed: July 2014
2  Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded July 10, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Marge Daniels
General Manager
Sleep Inn & Suites Omaha
402.342.2525

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014 via mobile

I am a flight crew member. I stay at a ton of hotels...I dread this overnight. The rooms actually aren't all that bad. The walls, however are paper thin. You will hear EVERYTHING! There is a maximum youth prison behind it & a homeless shelter across the street, just to give an idea of what the neighborhood is like. If you don't have a car, forget about this place. Even though this place is only a minute from airport they don't have a shuttle. They use a van service. You will be waiting awhile. This service will take you downtown, but only at very limited scheduled times. There are hardly any cars in the lot...there is a reason for that!

Stayed: July 2014, traveled on business
1  Thank Betsy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded July 7, 2014

Dear Betsy V,
On behave of the hotel we do apologize for the issues you had on your stay with us.
There is not a homeless shelter across the street it is actually the Immigration Center. We do have a shuttle service that offers a dinner shuttle to the Old Market area everyday of the week, it runs 4pm,6pm,8pm. they are the only shuttle company that offers this service.
The only reason you don't see cars on our lot is because we are a Airport Property so most of our guest's are flying in & out of the city.

Thank you,
Management & Staff

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Reviewed June 17, 2014 via mobile

Pros: free hot breakfast, shuttle to downtown (at certain times.) Only 1.5 miles from downtown.

Cons: Rooms seem to be hit or miss you either get a really crappy one with a mildew smell or a decent one. There's no elevator so you will be dragging all your bags upstairs. They don't have their own shuttle they share with a parking garage and two other hotels which can be a hassle getting to and from the airport. The only thing to eat within walking distant is subway unless you like to stop at the strip club across the street. There is no tube only stand up showers.

Unless you're getting a really good rate here I wouldn't bother staying. The country inn across the street is 10 times better as I have stayed at both.

Stayed: June 2014, traveled on business
3  Thank MacaroniJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded June 18, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Marge Daniels
General Manager
Sleep Inn & Suites Omaha
402.342.2525

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

Stayed here for 2 nights for a concert. All staff was very friendly one housekeeper that had our room 255 on 6/9/14 was just the sweetest room was fairly clean need more attention on the sink. A lil dated but clean beds were very nice and comfy! Will stay here again.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bue19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded June 13, 2014

Dear Guest,

Thank you for the review of our hotel. We appreciate your business and your feed back of your stay.

We look forward to see you again.

Thank you,

Marge Daniels
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2014

I am a airline crew member who has stayed at three hotels in this area (within blocks). If I was picking and paying I would stay at the Country Inn and Suites. Sleep inn and laquinta doesn't even come close to the customer service and amenities that the country inn has.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Wercasem01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded June 13, 2014

Dear Crew Member,

Thank you for taking the time to give us a review of the hotel. I do apologize for failing to meet your expectation. Your satisfaction is very important to the entire team. your feedback will be shared to the staff members so we can improve our service to you.

Again, Thank you.

Marge Daniels
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

Had a one night stay here couple weeks ago. This is an old hotel which has had some updating done. SOME updates. The old door to our room looked like it had been around since about 1960. All beat up, scratched, etc. Room was just ok, with noisy mechanicals going on through the night. The breakfast had some of the strangest looking "scrambled eggs" I have ever seen. Don't really know what those hocky puck shaped things were, but tasted awful. Another note, this hotel and others across the street are in an out of the way area when it comes to restaurants. So if you plan on going out for dinner in the evening, plan ahead, because there is nothing in this area. Would I stay here again ?, no.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank DudleyDoRight43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this reviewResponded June 6, 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Marge Daniels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn, Inn & Suites Omaha

Address: 2525 Abbott Plz, Omaha, NE 68110-2773
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 82 Hotels in Omaha
Price Range: $62 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn, Inn & Suites Omaha 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Sleep Inn, Inn And Suites Omaha
Sleep Inn, Inn & Suites Omaha Hotel Omaha
Sleep Inn Omaha
Omaha Sleep Inn

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