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“Expedia made it bad the Magnolia added insult to injury”

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Magnolia Hotel Omaha
Ranked #3 of 82 Hotels in Omaha
Certificate of Excellence
Sioux Falls, South Dakota, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Expedia made it bad the Magnolia added insult to injury”
Reviewed September 19, 2013

Had OUTRAGOUS problems with Expedia and when I got to the Magnolia, had the guy checking us in (Larry) over-authorize my credit card. That extra $250 that they authroized, should have been $100, really took a bit out of the funds that we were going to use on our trip. Found out when we were at the restaurant after checking in that my card didn't have the necessary funds to pay for the meal and had to use another card. When I came back they didn't fix the situation and the gentleman that was working behind the desk at one point after trying to come up with an answer told me to step aside so he could help the person behind me. I will NEVER go back to that hotel again, after messing up, they discounted my problem and didn't satisfy any of my issues. Also, the room that said it was 74 degrees, which we couldn't get to go lower, wasn't.
VERY disapointed in a room that i ended up paying $200 for. Horrible service. Horrible front desk.

Room Tip: all rooms, if it was like ours, the air conditioning didn't work. It was 10 degrees cooler in t...
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank RyanFossum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (304)
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English first
Topeka, Kansas, United States
1 review
Reviewed September 17, 2013

This hotel is just a few blocks away from the Old Market. Makes it nice to go out and have some fun and be able to walk back. All of the staff was friendly. The hotel came with some great perks as well. Included was an hour long managers cocktail reception with free wine and beer, milk & cookies at bedtime and a hot breakfast buffet with eggs, potatoes, pastries and much more.

Rooms were clean and comfortable. We will definately stay here again.

  • Stayed September 2013, traveled with family
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Helpful?
Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed September 15, 2013

I was in Omaha for just one evening, but staying at Magnolia made my trip very enjoyable. The shuttle service picked me up and dropped me off at the airport, stored my bags, and made sure that everything was perfect for my stay. The complimentary breakfast was AMAZING, and the room had everything that I needed! I would definitely stay here again.

  • Stayed September 2013, traveled on business
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Helpful?
Thank Abigail O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 14, 2013

The rooms were very clean and comfortable and the staff friendly. The Happy hour was unlike others where "free drinks" are served and was well staffed with friendly people who were engaged and willing to help. Great stay!

  • Stayed September 2013
    • Value
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Helpful?
Thank Jsestak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2013

We have now hit 3 of 4 Magnolia Hotels; Dallas, Denver and Omaha. Love them each!
You will have reliable care and 4 star services in a historic building with old-fashioned decor and attention. They are not sleek, white, mirrored, or near freeways.
Dallas has the old Mobil Oil red winged horse in the lobby and great shuttle down to Dealey Plaza for the museum and Amtrak, and fabulous nearby restaurants.
Denver has the best full breakfast in a lovely area with a waterfall, and staff that bend backwards to assist you.
Omaha has the best Old West flavor with red brick-colored walls, black high-gloss door frames, marble floors with carpets, and the best Happy Hour Zinfandel and bedtime cookies. Omaha has a hopping Old Market area 3 blocks near.
We love Magnolia Hotels and their Old Town locations. I wish they would come to the Pacific Coast, as we travel California quite often.

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Oregon
2 reviews
Reviewed September 12, 2013

The service is excellent, friendly and helpful staff, free transportation around the hotel neighborhood, rooms are very nice, and the little are extras ( free wifi,wine reception, cookies and milk at bedtime and a great breakfast buffet) all included. This is a place where the customer is truly King, something the big hotels have forgotten.

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

Very nice place to stay. Shuttle service within 5 miles which made it VERY convenient (particularly for elderly family members who shuttled to the Old Marketplace while us younger folk walked). Any issues with accommodations quickly resolved. GREAT 'evening reception' and very good breakfast.

  • Stayed September 2013, traveled with family
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank frequenttraveler131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Omaha

Property: Magnolia Hotel Omaha
Address: 1615 Howard Street, Omaha, NE 68102-2705
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Omaha
#2 Romantic Hotel in Omaha
#4 Business Hotel in Omaha
#6 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Omaha 4*
Number of rooms: 145
Official Description (provided by the hotel):
This downtown Omaha hotel offers stylish rooms & suites located near many major corporate headquarters and offices. The hotel also features meeting & event facilities and extended stay accommodations. ... more   less 
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Also Known As:
The Magnolia Omaha Hotel Omaha
The Magnolia Hotel Omaha
Magnolia Omaha

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