I was looking for a hotel close to the airport with transportation. The area is in a nice location and the room is modern and updated. The internet works great and is free. I attempted to try the “complimentary” happy hour, but after sitting for more than 30 min. without acknowledgement, left. I tried to sample the breakfast, but they hadn’t finished setting up so I got a coffee and went back to my room. There is a small grocery store in the next block and a variety of restaurant choices at the Market.
The downside is I paid an additional fee for a late check-out (3pm) and was bothered on the hour from 11 am to the time I left by the housekeeping staff who tried to enter my room. At 1 pm, I called the manager at the front desk and he was nice enough to accommodate my request for an even later check-out, but he neglected to advise the housekeeping staff. When I went down for my airport ride, it was clear they were severely understaffed as they had a wedding and the lobby was filled with check-in guests which many they were sending to the restaurant/bar area.
If you are using the airport pick-up/drop-off, make sure to book a prior reservation on both ends. They appeared to have 1 vehicle, but will do their best to accommodate. The driver's also seemed overwhelmed with the arrival/departure of guests and did not know if guests were waiting for airport rides or check-in.
Overall I was satisfied, but am unsure if I would return. A boutique hotel should offer something different/special from a standard hotel and there was no added value/service and with more cost.
- Official Description (provided by the hotel):
- This downtown Omaha hotel offers stylish rooms & suites located near many major corporate headquarters and offices. The hotel also features meeting & event facilities and extended stay accommodations. ... more less
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- Also Known As:
- The Magnolia Omaha Hotel Omaha
- The Magnolia Hotel Omaha
- Magnolia Omaha