Check in was fine, we were given our key, and off we went. But the room's bathroom had clearly not been cleaned well since the prior guest (lots of hair in the tub, sink, floor, and a toilet that was not spotless). So we went back to the desk. The night clerk was very apologetic and accompanied us to see the room next door. Same thing, this time coffee grounds in the sink. So we went to dinner with the promise of a non-smoking room in a different section. When we returned, she handed us keys for two rooms to go check out. Sure enough, one of them had obvious traces of the previous guests in the bathroom. The other was okay so we took it. But four rooms to find one that was clean??? Not acceptable.
Partly because of our rough start, in the three days we were there, we never felt good about it. The blanket had a hole in it and the bedspread had stains on the back. The shower curtain was dirty on the inside, and the sink backsplash had long-term grime. One day our room was never cleaned at all, and we had to go get towels from the desk.
On the good side, the manager was apologetic and made compensation for the first night's fiasco. Breakfast was what you'd expect, the beds weren't bad, and the price was reasonable. We were in town for a wedding and the location was good.
This La Quinta needs to close down for a few days, hire a cleaning company to thoroughly clean top to bottom, and update their linens. Until then, I wouldn't stay again nor recommend it to a friend.
- Official Description (provided by the hotel):
- The La Quinta Inn Omaha-NW is conveniently located just off of I-680 at the Maple St. exit. Not far from shopping at Westroads Mall and close to attractions such as the Henry Doorly Zoo, Children's Museum and Joslyn Art Center. In just a short drive, reach the sports and entertainment venues of Qwest Center, Mid-America Center, Ralston Arena, Council Bluffs Casinos and TD Ameritrade Park(home of the College World Series). Reach Creighton University and the University of Nebraska-Omaha in about fifteen minutes. Along with a courteous 24-hour front desk staff and great service to make you feel at home, there are plenty of amenities including interior corridor rooms, NEW pillowtop beds and Flat-panel HD TVs with easy access plug and play features, free high-speed Internet access, a coffee maker, hair dryer, iron w/ironing board, seasonal outdoor heated pool and guest laundry facility. We also provide a complimentary Bright Side breakfast every morning in the lobby including fresh waffles, muffins, bagels, hard boiled eggs, fruit, juice and coffee. ... more less
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- Also Known As:
- La Quinta Inn Omaha - Nw Hotel Omaha
- La Quinta Hotel Omaha
- La Quinta Omaha
- Omaha La Quinta