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“Sheraton Omaha” 4 of 5 stars
Review of Sheraton Omaha Hotel

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Sheraton Omaha Hotel
Ranked #22 of 84 Hotels in Omaha
GreenLeadersSilver level
Ames, Iowa
Level Contributor
84 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Sheraton Omaha”
4 of 5 stars Reviewed December 12, 2011

Room was small and let a lot of noise into the room, The older style phone still listed crown plaza as name of hotel, and being a recently earned gold spg member I think it would have been nice to be upgraded to nicer room which I know were avail since there were not many cars in the lot. Instead I was placed next to side entrance where noise of families went on until around 3 am. With all that said the price was fair, the room was small but just as nice as other westin and sheraton hotels that cost the same or more. Also parking was free the night I stayed. Bed was nice, room was fairly clean. I'd give it another chance. Staff was friendly was well.

Room Tip: Might help to find out if there is a dead end hall where people wont be walking past.
See more room tips
  • Stayed November 2011, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank chuck29355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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    51
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See reviews for
119
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Lenexa, Kansas
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 9, 2011

The room was large and nicely furnished and very comfortable. My husband and I were in Omaha for just one night visiting family over Thanksgiving. The hotel was under renovation and the workout room and pool were closed which did not affect us. Most important, the bed was very comfortable. We bid $50 for a room on Priceline and were happy with getting the Sheraton. We told the front desk the bathtub drained very slowly and 2 other guests made the same comment. Front desk staff very nice and we enjoyed our stay.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank KS66215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Rico
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 8, 2011

I had the unfortunate pleasure of booking this hotel thru www.spg.com., for December 05, 2011.

First of all the spg site doesn't inform you that the hotel was recently change from the Crown Plaza to a Sheraton because of foreclosure. Three floors are close for renovation and room space is limit near the service elevator were you will not get sleep at all.

Second, the site says that shuttle services are available, but that's not true. The shuttle is only available from 0700 until 0900 and you have to call the hotel and make arrangemenst because the hotel is 30 minutes away, not 3 miles as stated. You will incur in a taxi fee of at least 35 dollars one way if you don't plan accordingly.

Anyway, as a Platinum member with spg, the only room afforded to me was a cell with not windows near the service elevator and I got no rest or sleep.

Although, I complaint for the bad service and room, you can guess that as a Platinum member I got nothing.

I highly recommend that you do not stay at this hotel..........I give it an F for effort.

D. Maldonado

  • Stayed December 2011
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank PAPO42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls
Level Contributor
3 reviews
2 of 5 stars Reviewed November 28, 2011

The lobby is large and beautiful. The bedding is fabulous. They offer actual cribs for babies rather than pack & plays, which was a huge convenience for us. The good ends there.
When we walked into the room, it smelled quite musty. There was a large water stain/damage on the old tile ceiling above the shower. So gross! I refused to shower or bathe my chldren in that bathroom. The mold/mildew/whatever it was smell could not be ignored. We booked our room on Priceline, so perhaps they saved the nasty rooms for Priceliners. (I'm always suspicious of that.) Anyways....
Breakfast is not included, and at $10.50-ish per person, don't bother with it. It includes fruit, pastries and breads, bacon and eggs, etc. Its not great, but not terrible.
The television was a nice, new flat screen. The channel guide in the guest manual was not accurate. It lists HBO, which is not available. The hotel offers Showtime instead, which is a downgrade for me. Also, guest manual in the room said PPV movies were available on the televisions. Pay-per-view is not available at this hotel. Not a huge deal, but it would've been nice as my husband and I were traveling with small children.
If not for the disgusting bathroom, this hotel may have been a decent choice. Sadly, the bathroom had a new-looking vanity and toilet, so I fear this was an already-remodeled room.
Not only will I avoid this hotel in the future, but I'm probably done with risking it on Priceline too.

Room Tip: Ask for a not-moldy room and cross your fingers.
See more room tips
  • Stayed November 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JRJD877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 15, 2011

Hotel so far is fine, nothing spectacular. Hotel going through renovation and they promised it will be in much better shape next month. I would stay here again, upon the construction being completed.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank eweinz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
1 review
5 of 5 stars Reviewed October 13, 2011

I had stayed at this hotel when it was the old Crowne Plaza and thought it was a bit outdated at that time. I booked a reservation here not knowing it had changed. Wow! The pillows were HUGE and so comfortable. The bedding was exquisite. Also, when i realized i had forgotten my wine opener, the desk clerk and manager both took the time to hunt one down. Great service! Can't wait to stay there again.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JeanLynne30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allston
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 12, 2011

This is a nice hotel. location is good, not in the city center. you need a car for this place. pool is nice indoor with outdoor sitting area.

  • Stayed August 2011, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Omaha Hotel

Property: Sheraton Omaha Hotel
Address: 655 N 108th Ave, Omaha, NE 68154-1755 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Official Description (provided by the hotel):
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza

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