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Reviews (1,185)
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All reviewsold marketgreat locationkoi fishmade to order breakfastthe manager's receptionself parkingdurham museumfree happy hourwalking distancefree breakfastcocktail hourexcellent stayhot tubgreat place to staybusiness tripshuttle servicefront desk staff
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Reviewed March 7, 2004

This hotel makes a great first impression: Beatiful atrium with plants, fish ponds, waterfall, great location, etc. Unfortunately, it disappoints beyond. There is a chintziness about it: $10.65 a day for internet connection (when most hotels we've seen offer it free); no top sheets to cover the blankets; no free newspapers; a note telling you to call and request things like a shower cap; shower curtain with rings that can't easily be moved; cheap-feeling buffet at the included breakfast. The food in the restaurant was awful, and the service horrible, even though we ate late and were practically the only people there. At best, this rates about 2+ or 3 stars -- no extras. A shame, since it could really be spectacular.

8  Thank ak20042004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2018
Google Translation

Stayed: October 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2017
Google Translation

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this reviewResponded August 9, 2017

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Reviewed February 16, 2017 via mobile
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Stayed: February 2017, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this reviewResponded March 8, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2015
Google Translation

  • Stayed: October 2015, traveled on business
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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