This was my second trip staying at this hotel, with almost identical experiences. Now I consider it more than a fluke, but a pattern. To start off, what can be more aggravating than pulling up and waiting 15 minutes before the ONE valet who I saw working told me to check in it was going to be a while before he could get with me. I dont blame him at all, he had 6 guys trying to get their cars and 2 trying to check their car in. An impossible task that is a management issue. Check in was smooth and I expressed my frustration and they were friendly and apologetic. the coffe shop also had service issues, as twice I went for coffee and noone was around. Valet at checkout was a similar situation, and after 2 stays here this clearly is a staffing issue. For 180 bucks, I expect far more. Quite frankly there are MANY better options in the area, and a return here by me is HIGHLY unlikely.
- Official Description (provided by the hotel):
- The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Priceline, Booking.com, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Omaha - Downtown/Old Market reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Omaha Downtown/Old Market Hotel Omaha
- Omaha Embassy Suites