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Doubletree Hotel Omaha - Downtown / Old Market
Ranked #39 of 82 Hotels in Omaha
south dakota
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great Stay”
Reviewed January 12, 2013

We stayed here in May 2012. the rooms are nice and big, the staff was great. Location was great because we could walk downtown and have a few drinks and walk back. We are going to make this a yearly trip and stay here.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtb355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Wonderful to learn that you plan to make this an annual event at our hotel, we are excited and pleased to know we did our jobs and that you were happy all around.

Come back soon, cookies are in the oven!

Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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English first
Charlotte, North Carolina
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 11, 2013

This Doubletree is amazing. Free shuttle, free laundry facility. Little things that really matter. I am a seasoned traveler and this hotel really stands out. Breakfast is free for diamond or gold members and there is a lot to choose from. The room is great. It is nice and big and has everything you need, even a microwave and fridge. The room is clean and fresh. The staff is also very lovely. Could not ask for more.

Room Tip: The Old Market is the place for food. Loved Spaghetti Works. $5.99 for unlimited spaghetti and bread...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Thank you for staying with us and for your Diamond guest status, we appreciate your loyalty to the brand and the hotel. Safe travels always!

Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level 5 Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 8, 2013

Another great stay, friendly staff at check inn and free warm cookies, not even 1, 2, or 3, 4 cookies :), they have a $ 7.00 parking fee, not bad for a hotel in downtown, I usually pay 28/night in other cities, room was clean, fresh, and they had my request for high floor if available, pool was closed for renovation but they had another option to use a pool at other Hilton hotel not far from there.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank here-we-go-usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Thank you for staying with us, we really appreciate knowing that you enjoyed our hotel, our staff was hospitable and that you were carefree and relaxed while under our roof! Just the way we like it, and you, too!

So, come back soon!

Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 5, 2013

I was really impressed with this hotel! Downtown Omaha is pretty bland, but we had a really nice stay at the Doubletree. The lobby is terrific, and the rooms pretty standard, but comfortable. The staff was exceptional, and the hotel was very clean. The restaurant downstairs was, for a hotel bar, reasonably priced, and handled large groups very well without getting weeded or snippy. I would stay here again.

  • Stayed November 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MollySS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Hello from Omaha - thank you for staying with us for a week and we really appreciate knowing, and sharing with our staff, what your thoughts were about our hotel and staff. Thanks, come back soon!


Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, NE
Level 6 Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed January 3, 2013

We live in Omaha and had the opportnity to stay here to attend an event at the Orpheum downtown. The Hotel is Old. That is the charm of it. We upgraded to a king studio, which was lovely and very spacious with a beuatiful view of the street decorted for Christmas.

The hotel manager greeted us at the door. That doesn;t happen very often~ I don't care where you stay!

The room was recently remodeled and very nice. Bed was outstanding. We did not use the pool but it looked spakly clean and very inviting..

Can't beat the chocolate chip cookies!

We will stay here again and again. It's a great little overnight escape. Breakfast buffet was part of our package & very good. We encountered only the friendliest of staff at every corner of the property.

Parking is free with hotel stay at the attched garage. Great lounge, too!

A+ experience all around! Nice Job, Steve!!

Room Tip: Book thru Hilton Honors. They will give you the option to upgrade when you book (if room is availabl...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bink51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Fantastic feedback, I am so thrilled to read your comment about this hotel being a great getaway! Please do come back soon!

Many thanks for your business!
Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avondale, Arizona
Level 6 Contributor
208 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 29, 2012 via mobile

The room is ok but the heater doesn't work well. The room is still kinda cold. Room is kinda plain looking not much decor. The room is clean though & comfortable. I do like the free cookies at check in:)

Stayed December 2012, traveled on business
Helpful?
1 Thank travelermanPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Thank you for your review! We are happy to learn you enjoyed your stay and we look forward to your return trip soon! Book soon also, as we have nearly 150 nights in 2013 expected to sell out and have a freshly baked cookie ready for you!

Many thanks for your business!
Stephan & team Omaha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ctyadmcc
Level 6 Contributor
198 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed December 16, 2012

Downtown Omaha has many newer properties that are providing tough competition for this Doubletree. While they're making improvements, it does suffer from age. The parking situation is a little odd, with a brief but convoluted outdoor transition from the garage to the hotel. Our room was nice and fairly large, but the bathroom is quite small. Again, a product of being an older hotel.
We checked in and got changed for an event at the Orpheum, which was an easy 5 block (or so) walk. On leaving, we discovered our door wouldn't latch shut. We were a little disturbed to learn it wasn't shut while we were changing either. After playing with it for awhile, we discovered that significant downward pressure on the handle would cause it to click shut.
The pop machine on our floor didn't work, so rather than pay $2 at the machine, I went downstairs and paid $2.50 at the front desk. The choices were extremely limited.
Breakfast buffet the next morning was good. Being a Sunday morning at around 7:45, the crowd was very light. The attendant was very nice and helpful.
I've enjoyed this property since back when it was a Red Lion. It goes through cycles of getting run down, them getting renovated. It seems to be on the upslope right now, but has inherent disadvantages that cannot be overcome. If you just want to generally be downtown, there are better choices.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ctyadmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review, January 14, 2013
Thank you for your review, we appreciate good and not so good feedback the same and always strive for a perfect experience to our guests. Things sometimes go wrong and I hope you forgive us and award us with an opportunity to impress you upon your next stay.

Many thanks for your business!
Stephan & team Omaha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Property: Doubletree Hotel Omaha - Downtown / Old Market
Address: 1616 Dodge St, Omaha, NE 68102-1502
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Official Description (provided by the hotel):
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 
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Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha

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