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Doubletree Hotel Omaha - Downtown / Old Market
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Reviews (1,141)
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1,073 - 1,078 of 1,141 reviews
Reviewed January 3, 2013

We live in Omaha and had the opportnity to stay here to attend an event at the Orpheum downtown. The Hotel is Old. That is the charm of it. We upgraded to a king studio, which was lovely and very spacious with a beuatiful view of the street decorted for Christmas.

The hotel manager greeted us at the door. That doesn;t happen very often~ I don't care where you stay!

The room was recently remodeled and very nice. Bed was outstanding. We did not use the pool but it looked spakly clean and very inviting..

Can't beat the chocolate chip cookies!

We will stay here again and again. It's a great little overnight escape. Breakfast buffet was part of our package & very good. We encountered only the friendliest of staff at every corner of the property.

Parking is free with hotel stay at the attched garage. Great lounge, too!

A+ experience all around! Nice Job, Steve!!

Room Tip: Book thru Hilton Honors. They will give you the option to upgrade when you book (if room is available) when you check in. Have stayed in the presidential suite & King Studio~ Both are an outstanding value. Ask for a high floor with 16th street view.
  • Stayed: December 2012, traveled as a couple
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Thank Bink51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded January 14, 2013

Fantastic feedback, I am so thrilled to read your comment about this hotel being a great getaway! Please do come back soon!

Many thanks for your business!
Stephan & team Omaha

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Reviewed December 29, 2012

The room is ok but the heater doesn't work well. The room is still kinda cold. Room is kinda plain looking not much decor. The room is clean though & comfortable. I do like the free cookies at check in:)

Stayed: December 2012, traveled on business
1  Thank travelermanPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded January 14, 2013

Thank you for your review! We are happy to learn you enjoyed your stay and we look forward to your return trip soon! Book soon also, as we have nearly 150 nights in 2013 expected to sell out and have a freshly baked cookie ready for you!

Many thanks for your business!
Stephan & team Omaha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012

Downtown Omaha has many newer properties that are providing tough competition for this Doubletree. While they're making improvements, it does suffer from age. The parking situation is a little odd, with a brief but convoluted outdoor transition from the garage to the hotel. Our room was nice and fairly large, but the bathroom is quite small. Again, a product of being an older hotel.
We checked in and got changed for an event at the Orpheum, which was an easy 5 block (or so) walk. On leaving, we discovered our door wouldn't latch shut. We were a little disturbed to learn it wasn't shut while we were changing either. After playing with it for awhile, we discovered that significant downward pressure on the handle would cause it to click shut.
The pop machine on our floor didn't work, so rather than pay $2 at the machine, I went downstairs and paid $2.50 at the front desk. The choices were extremely limited.
Breakfast buffet the next morning was good. Being a Sunday morning at around 7:45, the crowd was very light. The attendant was very nice and helpful.
I've enjoyed this property since back when it was a Red Lion. It goes through cycles of getting run down, them getting renovated. It seems to be on the upslope right now, but has inherent disadvantages that cannot be overcome. If you just want to generally be downtown, there are better choices.

  • Stayed: December 2012, traveled with family
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Thank ctyadmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded January 14, 2013

Thank you for your review, we appreciate good and not so good feedback the same and always strive for a perfect experience to our guests. Things sometimes go wrong and I hope you forgive us and award us with an opportunity to impress you upon your next stay.

Many thanks for your business!
Stephan & team Omaha

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Reviewed November 28, 2012

We stayed one night earlier this month. We had one king bed, which had a wonderful, luxurious mattress. Everything was clean. Room was very spacious. Helpful staff. There is a nice pool, but no hot tub. Parking is a bit inconvenient but not terrible.

Room Tip: We booked our room on priceline and got a great deal.
  • Stayed: November 2012, traveled as a couple
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Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded November 30, 2012

Fantastic review, thank you very much - our team celebrates each of the many great comments we continue to receive and we are glad to learn our beds are comfortable and you enjoyed a nice, clean stay!

Stephan & team Omaha

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Reviewed November 21, 2012

The hotel looks dowdy on the outside and in the lobby, but the rooms are more modern and larger than expected. Everything was clean and refreshed and there was ample work space. The bath was comfortable. The hotel personnel were professional, efficient and pleasant - I appreciated a prompt check-in with no need to request Gold amenities, everything was ready and explained to me. The free breakfast is a hot buffet and although we were at the end of the service period they were concerned about us getting sufficient food. The location is convenient to downtown businesses or concerts at the arena.

The parking garage was disconnected from the hotel but not too bad; however, be careful when driving to the hotel because it is offset from the street with no sign directly near the entrance and you may drive by it the first time (like I did) because of this. This is a minor quibble, however.

  • Stayed: November 2012, traveled on business
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Thank CR_NYC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephan M, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this reviewResponded November 28, 2012

It is always nice to read such kind words about our hotel and the service & care our team provides to all our many travelers who chose the DoubleTree Hotel Omaha Downtown as their "home away from home".

Thanks for being our guest, come back soon!
Team Omaha

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